Reviews
Customer Review Ratings
Average of 17 Customer Reviews
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Review fromManley A. "Bo" G
Date: 07/10/2025
5 starsManley A. "Bo" G
Date: 07/10/2025
CBX is so easy to use! Great **************** and very helpful at the check - in to ******. Their staff are the BEST! ** ****** Redlands, Ca.
Cross Border Xpress
Date: 07/14/2025
Hello, thank you for the fantastic review! We're thrilled to hear you found CBX easy to use and that our staff made your experience enjoyable. Your kind words motivate us to keep delivering great service. Safe travels and we hope to see you again soon!Review fromSandra F
Date: 07/01/2025
4 starsSandra F
Date: 07/01/2025
They had a problem with my CBX barcode, but were able to take care of it.Cross Border Xpress
Date: 07/09/2025
Thank you for your feedback, ******! We're glad to hear our team was able to resolve the issue with your CBX barcode. We appreciate your understanding and are always here to assist with any concerns. Safe travels!Review fromArt S
Date: 06/30/2025
5 starsArt S
Date: 06/30/2025
Everything was perfect, clean simple and fluently, really good experience thanksCross Border Xpress
Date: 07/08/2025
Thanks for your feedback, ******! We're glad our team could resolve the barcode issue for you. We strive to ensure a smooth experience for all our guests and appreciate your understanding. Hope to see you again soon!Review fromLilian D
Date: 06/17/2025
5 starsLilian D
Date: 06/17/2025
Super convenient, time saving, its fast and easy and we loved the fact that we didnt have to wait in a huge line to get to the airport, I seriously recommend it. Im so, so happy we used it ??! Plus, tickets here are cheaper than other airports when you travel to ******. Although airport is smaller than the one we have in ***********, **, ***. But you cannot beat their efficient prices. Staff was also very welcoming and helpful and friendly, from the front desk, to the staff maintaining the restrooms, to the ladies at subway restaurant. Thank you so much CBX!Cross Border Xpress
Date: 06/23/2025
Thank you, ******! Were thrilled to hear you had such a positive experience with us. We strive for efficiency and great service, so your kind words about our staff and convenience mean a lot. We look forward to welcoming you back for your next trip! Safe travels!Review fromOlivia R
Date: 06/09/2025
5 starsOlivia R
Date: 06/09/2025
Very good experience with the service by the web page. Immediate responseCross Border Xpress
Date: 06/11/2025
Dear ******, we are thrilled to know that you had a good experience with us. Your comment motivates us to keep improving to provide the best service. We look forward to being part of your next trip!Review fromCarmen A
Date: 06/09/2025
5 starsCarmen A
Date: 06/09/2025
Using the Cross Border Express is super easy - the staff is very friendly and courteous and ready to assist efficiently. I highly recommend using CBXCross Border Xpress
Date: 06/11/2025
Hello, ******! We are glad to know you found our service easy and you found the staff friendly and helpful. Your comments motivate us to continue delivering the best experience. We appreciate your recommendation, and we hope to see you again soon!Review fromCarolyn K
Date: 06/04/2025
5 starsCarolyn K
Date: 06/04/2025
This is a great way to travel between ****** and the **! Depending on where you are going and from where you are coming, it can be way cheaper than flying across the border. Its a smooth process, and the staff is wonderful about helping you figure it out the first time you try it. We are so grateful for CBX!Cross Border Xpress
Date: 06/06/2025
Hi *******! We are happy to hear that you found CBX as a great alternative for crossing between ****** and the **! We prioritize in providing a smooth crossing experience to all out our passengers with upmost enthusiasm and joy! Hope to serve you again soon!Review fromRhonda S
Date: 06/02/2025
5 starsRhonda S
Date: 06/02/2025
This was our first time using the CBX crossing. We had a great experience, it was fast and easy. The staff helped making things easy for us. I would definitely use CBX again.Cross Border Xpress
Date: 06/03/2025
Hello there, ******! We are grateful to hear that you first experience with CBX left a great impression on you! Providing a fast and easy crossing experience is our top priority and we are glad to hear that our staff was able to assist you so we could hit that ***** Hope to see you soon!Review fromDavid T
Date: 06/02/2025
4 starsDavid T
Date: 06/02/2025
Convenient if you travel often from ********* to ******.Cross Border Xpress
Date: 06/03/2025
Hi, *****! Thank you for sharing your thoughts on traveling with CBX. Glad to hear that crossing through CBX is convenient for your traveling needs between ********* and ******! We hope to serve you again soon!Review fromANDRES W
Date: 05/17/2025
4 starsANDRES W
Date: 05/17/2025
OFFICERS AND ATTENDANTS ARE PROFESSIONAL BUT WARM AND FRIENDLY. HOWEVER, WHEN CROSSING FROM THE *** TO ******, LARGE VISIBLE SIGNS ABOUT WHAT NON-MEXICAN CITIZENS NEED TO DO ARE NEEDED.Cross Border Xpress
Date: 05/19/2025
******, thank you for your feedback! We're glad you had a positive experience with our team. Your suggestion about signage for non-Mexican citizens is valuable, and well share it with our team to improve the process. You can always reach out for assistance from our staff members on site! We appreciate your insights!
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