Reviews
This profile includes reviews for Hims & Hers Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6,473 Customer Reviews
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Review fromEdward W
Date: 06/14/2023
2 starsEdward W
Date: 06/14/2023
Seems the medication is not consistent. Sometimes works fine and other times not sp much. My diet is consistent, the times I'm taking it are consistent. ...?
Hims & Hers Inc.
Date: 06/20/2023
Hi,
Thank you for providing your honest feedback! We have requested further information so we can locate your account and see how we can help!
We look forward to hearing back from you soon.Review fromChristopher Z
Date: 06/14/2023
4 starsChristopher Z
Date: 06/14/2023
I am a full 6 months into the initiation of my treatment. I have followed the direction exactly. I have 'baby' hairs starting in my receding area. Truth be told, I thought I would be further along than where I am but I do see some positivity. I am being patient and pray that I get the desired results. I do wish the spray nozzles would not clog. It seems that I am unclogging the spray nozzles every other week or so. Not sure if this is just my experience but I cannot see I am the only one experiencing this.Overall, I am satisfied that there is some trend toward the positive and I will keep going with this. Any improvement in the spray nozzles would be appreciated.Thank you.Hims & Hers Inc.
Date: 06/22/2023
Hey,
Thank you for bringing this to our attention and we are happy to hear you are seeing results.
Weve followed up with you via email and we welcome you to reply back to the email you receive. We look forward to being in touch with you.Review fromJoe H
Date: 06/14/2023
1 starJoe H
Date: 06/14/2023
I asked in my last message about 3 months ago to stop medications because one didnt work and the other had side effects. And I was sent and charged again.Hims & Hers Inc.
Date: 06/20/2023
Hello,
Thank you for bringing this to our attention. Were truly sorry to hear you had a frustrating experience. We would like the opportunity to make this right.
Weve followed up with you via email and we welcome you to reply back to the email you receive. We look forward to being in touch with you.Review fromTravis B
Date: 06/14/2023
5 starsTravis B
Date: 06/14/2023
Great products and very informative. I felt like they gave me all the info I needed and they do great follow up.Hims & Hers Inc.
Date: 06/16/2023
Thank you for taking the time to leave us an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we can always be reached at *************************************.Review fromAngel Y
Date: 06/14/2023
1 starAngel Y
Date: 06/14/2023
Theres no way to cancel the subscription unless you call them which can be a pain in ****. They dont care care about your side effects and and just want the money. They wont issue a refund even if you havent received your unwanted products. Worst customer service ever ?Hims & Hers Inc.
Date: 06/20/2023
Hi,
Thank you for bringing this to our attention. Were truly sorry to hear you had a frustrating experience. We would like the opportunity to make this right.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.Review fromBrian W
Date: 06/13/2023
5 starsBrian W
Date: 06/13/2023
Works just as intended. No issues with side effects or problemsHims & Hers Inc.
Date: 06/15/2023
Thanks so much for sharing your experience with us! Were here to help you in any way we can!Review fromYvonne S
Date: 06/13/2023
5 starsThey have been very helpful for my needs and requestsReview fromRick B
Date: 06/13/2023
1 starRick B
Date: 06/13/2023
I thought I would try this product and went through the process. While going through it I received a online coupon for 50% off. During my checkout process, the total OWED said $0.00. So I was under the impression that because I was a new trial user that I was receiving my first sample for free. Then I get a bill for $48.00. When I contacted them that morning because they processed my order in the middle of the night I was told that I could not cancel the order. Even while typing this I have not received any info that the order shipped so their excuse is total **!!Hims & Hers Inc.
Date: 06/15/2023
Hello,
We appreciate you for taking the time to share your experience with us. We truly apologize that your expectations with us were not met.
Weve followed up with you via email in hopes that you allow us the opportunity to make this right.
We welcome you to reply back to the email that you receive. We look forward to reconnecting with you.Rick B
Date: 06/15/2023
Hello,Yes I have been contacted by a few reps and they have taken care of my problems and handled the issue with the utmost highest professionalism. I apologize, I thought that I had updated my review to reflect that reps had issued me a partial refund. Thank you again for reaching out.Review fromTyler S
Date: 06/12/2023
1 starTyler S
Date: 06/12/2023
Fraudulently charged me after I paused my subscription, and then refused to refund my money or resolve the situation. Criminals. Thieves.Hims & Hers Inc.
Date: 06/15/2023
Hello,
We appreciate you for taking the time to share your experience with us. We truly apologize that your expectations with us were not met.
Weve followed up with you via email in hopes that you allow us the opportunity to make this right.
We welcome you to reply back to the email that you receive. We look forward to reconnecting with you.
Review fromFred G
Date: 06/12/2023
5 starsFred G
Date: 06/12/2023
It works, just enough to get the job done. And I'm the type of guy who is unusually fit and healthy for my age, and I don't want to over-medicate myself on anything, so I am satisfied with the results.After the first month ************ of getting no results, even when I doubled up on one dose (not recommended), my hims online Doctor advised me to be patient, as it's not uncommon for men to go through as many as eight doses, over a span of weeks, to find out what works best for them: time of day, mood, type of E.D. *********** a peak of desire, relaxed setting free of distractions, etc..I finally achieved results on the second month, fifth dose, when my hims Doctor sent me a different *********** and the second dose of that ********** worked quite well. Looking back, the first ********** hims sent me might have also worked, now that I know better how to use it, and what results I can expect.I'm sure that it varies from man to man, but for me, I discovered that the best time to take my hims E.D. ********** is in the early morning, on an empty stomach, about 45 minutes before both of us wake up. Of course it greatly helps to have a loving and patient wife, with a sense of humor.But don't wait too long, as we hadn't had *** for 6 months before my pride gave in to a strong desire to return to normal, the good old days. After all, even ***********************, in his later years, shamelessly endorsed his E.D. *********** describing it a "recreational drug."Enjoy!P.S.: I actually use a local *********************** clinic for my medical checkups and *********** which will ultimately be my source for an E.D. ************* But my V.A. doctor, while giving me the okay to proceed, still hasn't given me an E.D. ************ yet. But hims was quite convenient and affordable, and I was impressed with their medical application form that ensured a safe and midly effective approach.Hims & Hers Inc.
Date: 06/14/2023
Thank you for taking the time to leave us an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we can always be reached at *************************************.
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