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Business Profile

Roofing Contractors

Roof Express

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromGary M

    Date: 03/12/2024

    5 stars

    Gary M

    Date: 03/12/2024

    Roof Express exceeded my expectations in every aspect of their service. From the initial consultation to the final installation, their team demonstrated professionalism, expertise, and exceptional attention to detail. The quality of their workmanship is evident in the durability and aesthetics of my new roof. Not only did they complete the project within the agreed timeframe, but they also left my property spotless upon completion. I highly recommend Roof Express to anyone in need of roofing services. They are truly the epitome of reliability and excellence in their field.

    Roof Express

    Date: 06/26/2024

    Sure, here's a positive and concise response to the review:Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Roof Express. It was a pleasure working with you, and we're delighted that our team exceeded your expectations. Your recommendation means a lot to us.Best regards, Roof Express Company
  • Review fromRakshith H

    Date: 03/16/2023

    1 star

    Rakshith H

    Date: 03/16/2023

    I got my roof repaired in 2021 with piece of roof replaced by this company, *** came out to get the repair done and promised that it would last five years and told if there was any future issue with the roof he would come and fix it. 2 Years later the the same spot started leaking again and i reached out to him to see if he can check see if there is an issue with, he promised to visit on thursday. On thursday he never showed up and i tried to call him several times and finally got hold of him and he tell without even looking.visiting that the leak is coming from ****************. If he come to home and seen the issue and then reported this i would thought maybe, but the sheer negligence and trying to duck away from the responsibility of the inspection was shocking. Roof replacement is long term commitment and I would not trust this company to hold up their workmanship. I would suggest looking for a more reliable company to get your work done and avoid working with this company and save yourself some hassle.

    Roof Express

    Date: 06/26/2024

    Dear ******** Thank you for taking the time to share your feedback. We have thoroughly reviewed your comments and it appears that there has been a mix-up as we do not have any records of providing service to you or addressing the issues you have mentioned.At Roof Express Company, we pride ourselves on our commitment to quality and customer satisfaction. Our team ensures that every repair and installation is conducted with the highest standards of professionalism and care. If there is ever an issue, we address it promptly and responsibly.We believe this review may have been intended for a different company with a similar name. To resolve this, we kindly request you to check your records and confirm the correct company. If you need any assistance or have any further questions, please do not hesitate to reach out to us directly at **********.We appreciate your understanding and hope this matter can be clarified soon.

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