Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

eBay Inc.

Headquarters

Reviews

This profile includes reviews for eBay Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

eBay Inc. has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • eBay Inc.

      2065 Hamilton Ave San Jose, CA 95125-5904

      BBB accredited business seal
    • eBay Inc.

      423 North 53rd Street Philadelphia, PA 19139

    • eBay Inc.

      24825 Little Mack Ave Saint Clair Shores, MI 48080-3224

    • ebay seller

      42183 fairview drive Canton, MI 48187

    • eBay Inc.

      7120 66th St S Birmingham, AL 35212-2822

    Customer Review Ratings

    1.08/5 stars

    Average of 1,372 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBrandon G

      Date: 04/14/2025

      1 star
      They have ban my account permenantly for a the reason of fraud and wont give me my money back
    • Review fromdavid s

      Date: 04/13/2025

      1 star
      yes attempted to buy a product from an eBay seller then I received a notice about crypto currency that I owe 459$ and to sign some form of release which I WILL NOT be doing so I made the seller aware of this only to get a smart a** reply how he's been doing this for 20 years which is nothing consider i've been buying/selling for over ***** years so he said well then don't buy from me and I said you got it ***** this is why I don't use pay-pal has its a joke and have bought from other sellers using cash which was never a problem for the last 15 years on top of that. if I need to pursue legal action I most certainly will you bet your a** on that.
    • Review fromMandy A

      Date: 04/13/2025

      1 star
      Ebay is a scam and protects the seller when they fraud people out of money. I would not do anything with Ebay unless you want to be scammed out of money.
    • Review fromKathryn M

      Date: 04/12/2025

      1 star
      I never received my package, even though the *********** claimed it was delivered - they must have put it in the wrong mailbox. Seller would not request tracking and insisted that I had the package - basically accused me of lying! Ebay promises a money back guarantee but they would do nothing for me. I will never use Ebay again and strongly suggest other buyers find another place to purchase items. Ebay is worthless.
    • Review fromMichael M

      Date: 04/11/2025

      1 star
      Absolute swindlers. Any company that accepts peoples money, immediately flags your account and holds your money ****** without any reason given is a total scam. Company refuses to give any information as to why either because they know it is illegal. and dubious practice at best. Worst company I have ever dealt with. How they manage to not be sued off the face of the planet is beyond me,
    • Review fromBruce c

      Date: 04/10/2025

      1 star
      Bought from a eBay merchant who sent me wrong part money back guarantee and refused to give refund eBay just gives you the round around
    • Review fromJenny V

      Date: 04/09/2025

      1 star
      I signed up for an eBay account and was permanently suspended when I attempted to make my first purchase. **************** confirmed the decision and refused to elaborate any further. My card was placed on hold for suspected fraud, but that was easily resolved with a phone call to my bank.I wanted to report this to the BBB because it was the most bizarre customer service experience I have ever had. Looking through comments here, I see I am not the only person to have this experience.
    • Review fromNicc R

      Date: 04/09/2025

      1 star
      eBay allow sellers to use customers information! THEN PROTECTS THEM! They give real customers ********. Will NEVER use again. Would rate zero stars if possible
    • Review fromEricka C

      Date: 04/09/2025

      1 star
      Ebay promises a return of your money if a product doesnt work and they lied. I brought a transmission and paid for shipping which was an additional $200 when the transmission didnt fit and tried to return it the seller was rude and Ebay was no help never again
    • Review fromAaron S

      Date: 04/05/2025

      1 star
      Criminal buyer sent back different item, no help from eBay. Unethical criminals all around.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.