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Business Profile

Payment Processing Services

PayPal, Inc.

Headquarters

Reviews

This profile includes reviews for PayPal, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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PayPal, Inc. has 16 locations, listed below.

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    Customer Review Ratings

    1.12/5 stars

    Average of 1,552 Customer Reviews

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    Review Details

    • Review fromTeresa C

      Date: 07/20/2022

      1 star
      I used ****** to make a purchase, the online seller decided to hide the fact that the items were shipped from China. I received totally different items and got scammed. I also paid an expedited shipping fee of $10 and the items came very late. ****** claims once I opened the case that they send me an email to escalate the case but I never once got that email and was wondering why after weeks ****** never stepped in. Infact the agent I spoke with admitted she did not see where they send me a reminder email. They closed the case and offered no assistance. The agents were extremely rude and offered no assistance in their mistakes. They asked me to try and fight the charges with my bank instead.
    • Review fromKris F

      Date: 07/20/2022

      1 star
      I was scammed and they refused to pay me back. So because of their security and policies I lost money because someone out smarted them. I sent them all the info but refused to look at the facts I gave them because they knew they are in the wrong

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