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Business Profile

Health Products

Radiant Life

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Reviews

Customer Review Ratings

2

Average of 4 Customer Reviews

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Review Details

  • Tanner S

    Date: 12/01/2024

    Be prepared to put in a lot of effort to make the system work. We dealt with a fishy smell from the water right away. Support did respond but this came with a very long series of instructions. Lots of different testing. Lots of back-and-forth. 48 emails just with instructions. Extra products to purchase for testing. Ultimately, the issue came down to the city I live in and my Home being in a brand new neighborhood. There is too much sediment in the water for the system to work. That wouldve been nice to know before I purchased the product! Yall know where I lived when I purchased the product. I did not sign up to become an expert in water filtration. I figured that a water filter would filter sediment out. Support was cold. Their solution was to purchase more and more products to figure out what the issue is. I decided that I no longer wanted to go down this rabbit hole and wanted a refund. They said they would not issue a refund. We spent a lot of money to use our RO system maybe 10 times.

  • Ben W

    Date: 01/27/2024

    countertop filter is not good product, water flows slowly drop by drop, takes about 5 hours fill up 1 gallon water.

  • Kathleen E

    Date: 04/25/2023

    I ordered two Defender Shield iPhone cases from them. I need to return them as they do not fit our phones. The website says you have to have approval to return anything. I began calling them 4/21/2023 and have continued to call them, leaving a message every time. It is now 4/25/2023 and no response. I have also emailed them, no response. Their answering message says they will respond promptly. How can I return my purchase if they don't respond?

  • Ame S

    Date: 08/11/2022

    Love my wagter filter and initially I selected the wrong filter due to not thinking about a spacing requirement, *** and his team helped and saved me time and money. Love the filter and my water is so much better! Thanks!

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