We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Optical Goods

Thinoptics, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optical Goods.

Reviews

This profile includes reviews for Thinoptics, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Thinoptics, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.59

    Average of 34 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Kim A

      Date: 11/13/2024

      Kim A

      Date: 11/13/2024

      Easy to use, easy to store. An array of styles to chose from. Online eye test was great in knowing what strength to purchase.

      Thinoptics, Inc.

      Date: 11/25/2024

      Thank you for your fantastic feedback! Were thrilled to hear you found our products easy to use and store, with styles that fit your needs. Its also wonderful to know the online eye test helped you choose the right strengthits designed to make the process as smooth as possible! We truly appreciate your support and are here anytime you need us.

    • Marion C

      Date: 10/08/2024

      Marion C

      Date: 10/08/2024

      ThinOptics=Great products; creative designs; excellent customer service and very reasonable pricing. All of this makes you want to have multiple pairs- which I do!-and more to come I'm sure! What more would you ask for?

      Thinoptics, Inc.

      Date: 10/09/2024

      Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying our products, designs, and customer service. Its always rewarding to know that our efforts to provide great value are appreciated. We're excited that you're already a fan with multiple pairs, and we look forward to continuing to meet your expectations with future purchases. If there's anything more we can do for you, don't hesitate to let us know!

    • Charles M

      Date: 10/02/2024

      Charles M

      Date: 10/02/2024

      I've been using the compact folding reading glasses from ThinOptics for over 10-years, and I'm thoroughly impressed. In a market full of cheap, disposable products, ThinOptics stands out for its exceptional quality and thoughtful design. These glasses are not only incredibly useful for daily use, but the company backs them with a lifetime replacement warranty, which is rare. Their customer service is top-notch, making the entire experience seamless. If you're looking for reliable, high-quality reading glasses that you can easily carry with you everywhere you go - from a company that genuinely stands behind its product, ThinOptics is the way to go.

      Thinoptics, Inc.

      Date: 10/03/2024

      Thank you so much for your incredible feedback! We are thrilled that you've been enjoying your ThinOptics compact folding reading glasses for over 10 years. It's wonderful to know that the quality and design have made a lasting impression on you and that our lifetime replacement warranty and customer service have contributed to your positive experience. We're committed to providing reliable, high-quality products and customers like you who make it all worthwhile. We appreciate your continued support and look forward to serving you for many more years!

    • Gina B

      Date: 09/04/2024

      Gina B

      Date: 09/04/2024

      Very responsive and easy to navigate. Excellent product. Ive been a customers for 7 plus years.

      Thinoptics, Inc.

      Date: 09/05/2024

      Thanks for sharing your positive review of our product. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing ThinOptics.

    • Rick E

      Date: 06/18/2024

      Great company I have been a customer for over 5 years.

    • Avraham C

      Date: 04/02/2024

      Avraham C

      Date: 04/02/2024

      Absolutely amazing customer service!! Very friendly and helpful. 10? company!!!

      Thinoptics, Inc.

      Date: 04/03/2024

      Thank you so much for your glowing feedback! We're thrilled to hear that you had an absolutely amazing experience with our customer service team. Providing friendly and helpful service is at the core of what we do, and we're delighted that we could meet your expectations. Your kind words truly mean a lot to us and serve as motivation to continue delivering top-notch service. We appreciate your support and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us as your trusted company!

    • Silvana V

      Date: 03/19/2024

      Silvana V

      Date: 03/19/2024

      excellent customer support from **** to replace faulty items.Replaced my cases and clip ins.

      Thinoptics, Inc.

      Date: 03/20/2024

      Hello. Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that **** provided you with excellent customer support and promptly replaced your faulty items. Ensuring our customers are satisfied with their purchases is our top priority, and it's wonderful to know that we could assist you efficiently. If you ever need anything else or have further questions, please don't hesitate to reach out. We're always here to help!

    • Rick H

      Date: 03/13/2024

      Rick H

      Date: 03/13/2024

      Dear Thin Optics,My original communication to you was to inform you about the scratched lenses due to my extreme usage over a 2 year period. Wanting to replace them, I asked if any discount would apply. **** from Thin Optics responded the next day to confirm the lenses I had and that my address hasnt changed. The following day she confirmed the glasses would be delivered at no charge. I am very impressed with the company and the product. Thank you so much

      Thinoptics, Inc.

      Date: 03/18/2024

      Thank you very much for your feedback! We're delighted to hear that you're impressed with both our company and our product. Customer satisfaction is our top priority, and we're always here to assist you with any issues or inquiries you may have. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing Thin Optics!

    • Charmaine K

      Date: 03/07/2024

      Charmaine K

      Date: 03/07/2024

      I love the readers that tuck into case on back of my phone!

      Thinoptics, Inc.

      Date: 03/08/2024

      Hello, *********. We're delighted to hear that you're loving the readers tucked into the case on the back of your phone! We designed them with convenience and functionality in mind, and we're thrilled that they're meeting your needs. If you ever have any suggestions or feedback, feel free to share them with us. Thank you for your support!

    • Nancy R

      Date: 03/05/2024

      Nancy R

      Date: 03/05/2024

      **************** has been terrible in retail however you have proved it wrong. Yours is excellent.. thank you so very much for replacing my broken glasses.

      Thinoptics, Inc.

      Date: 03/07/2024

      Hello, *****. Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team and that we were able to exceed your expectations. Providing excellent service is always our top priority, and we're delighted that we could assist you with replacing your broken glasses. If you have any further needs or questions in the future, please don't hesitate to reach out to us. We're here to help!

    Thinoptics, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.