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Business Profile

Optical Goods

Thinoptics, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optical Goods.

Reviews

This profile includes reviews for Thinoptics, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Thinoptics, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.59

    Average of 34 Customer Reviews

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    Review Details

    • Andrea O

      Date: 03/05/2024

      Andrea O

      Date: 03/05/2024

      Great products and outstanding customer service! My amazing readers broke. Contacted them via email and they immediately sent me a replacement at no cost. Ive been raving about their products for months with friends and family!

      Thinoptics, Inc.

      Date: 03/06/2024

      Hello, ******.Thank you so much for your glowing review and for sharing your positive experience with our products and customer service!We're thrilled to hear that you've been enjoying our readers and that our customer service team was able to promptly assist you when your readers broke. Providing top-notch service and ensuring our customers' satisfaction is always our priority, and it's fantastic to know that we were able to meet your expectations.Your continued support and recommendations mean the world to us. We truly appreciate you spreading the word about our products to your friends and family.If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!Thanks again for choosing us and for being such a valued customer.

    • Misti S

      Date: 02/29/2024

      Misti S

      Date: 02/29/2024

      Great customer service, with a quick friendly resolution. I will buy again

      Thinoptics, Inc.

      Date: 03/01/2024

      Thank you for your review! We're thrilled to hear that you had a great experience with our customer service team and that we were able to provide you with a quick and friendly resolution. Your satisfaction is our top priority, and we're delighted that you're happy with the outcome.We look forward to serving you again in the future, and we're grateful for your continued support. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!

    • Michael D

      Date: 02/29/2024

      Michael D

      Date: 02/29/2024

      Fantastic customer service. Love the headline readers however concerned about quality. The flexible wire that makes up the bridge has pulled out of one side of the lens frame on my last 2 pair.

      Thinoptics, Inc.

      Date: 03/01/2024

      Thank you for your review and for your kind words about our customer service. We're glad to hear that you love our headline readers! However, we're sorry to hear about the issue you've experienced with the flexible wire on the bridge. Your feedback is valuable to us, and we take product quality very seriously.We would like to assure you that we continuously strive to improve the durability and reliability of our products. We understand the importance of providing eyewear that not only meets but exceeds our customers' expectations.Thank you for bringing this to our attention, and we appreciate your support of our brand.

    • mike s

      Date: 02/29/2024

      mike s

      Date: 02/29/2024

      Thinopticsreading glasses are absolutely perfect. I got the case for my phone so they're always with me. Such a great idea. They also have great customer service!!!

      Thinoptics, Inc.

      Date: 03/01/2024

      Thank you so much for your wonderful review! We're thrilled to hear that you find ThinOptics reading glasses absolutely perfect and that our phone case solution has proven to be so convenient for you. We strive to provide innovative and practical solutions for our customers, and we're delighted that our phone case has made it easy for you to keep your ThinOptics always at hand. Additionally, we're grateful for your kind words about our customer service. Ensuring a positive experience for our customers is incredibly important to us, and we're delighted that our team could provide you with great service. Your satisfaction means everything to us, and we're here to assist you anytime you need. Thank you for choosing ThinOptics!

    • PRATHIMA G

      Date: 02/29/2024

      PRATHIMA G

      Date: 02/29/2024

      Very patient and understanding. Provided quick and good resolution for me

      Thinoptics, Inc.

      Date: 03/01/2024

      Thank you for your glowing review! We're delighted to hear that you had a positive experience with our service. Providing excellent customer support is our top priority, and we're thrilled that our team was able to assist you with patience, understanding, and efficiency. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to resolve your issue promptly. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!

    • stephen g

      Date: 02/28/2024

      stephen g

      Date: 02/28/2024

      I definitely like your product but there is one critique there not very durable other than that no specific problem.

      Thinoptics, Inc.

      Date: 02/29/2024

      Thank you for your honest feedback and for choosing our product! We truly value your input, and we're glad to hear that you like it overall. We're continuously striving to improve, and your comment about durability is duly noted. We'll make sure to address this aspect in our future product developments. If you have any further feedback or need assistance, please feel free to reach out. We're here to help!

    • Patricia R

      Date: 02/27/2024

      Patricia R

      Date: 02/27/2024

      Fantastic, fast customer service, greatly appreciated! The answer to my problem was emailed to me within an hour.

      Thinoptics, Inc.

      Date: 02/29/2024

      Hello, ********. Thank you so much for your kind words and for taking the time to leave us a stellar review! We're thrilled to hear that you had a fantastic experience with our customer service team. Providing fast and effective solutions to our customers is always our top priority, and we're delighted that we could promptly address your concern. If you ever need assistance again or have any further questions, please don't hesitate to reach out. We're here to help!

      Thinoptics, Inc.

      Date: 02/29/2024

      Hello, ********. Thank you so much for your kind words and for taking the time to leave us a stellar review! We're thrilled to hear that you had a fantastic experience with our customer service team. Providing fast and effective solutions to our customers is always our top priority, and we're delighted that we could promptly address your concern. If you ever need assistance again or have any further questions, please don't hesitate to reach out. We're here to help!

      Thinoptics, Inc.

      Date: 02/29/2024

      Hello, ********. Thank you so much for your kind words and for taking the time to leave us a stellar review! We're thrilled to hear that you had a fantastic experience with our customer service team. Providing fast and effective solutions to our customers is always our top priority, and we're delighted that we could promptly address your concern. If you ever need assistance again or have any further questions, please don't hesitate to reach out. We're here to help!

    • Phil B

      Date: 02/26/2024

      Phil B

      Date: 02/26/2024

      Placed order today and was able to speak with customer service. Have been using the glasses for years and love the ability to place in a case on my phone and have with me all the time.

      Thinoptics, Inc.

      Date: 02/28/2024

      Hello, ****.We greatly appreciate your continued support and are delighted to hear about your positive experience with our product and customer service! It's fantastic to know that you've been using our glasses for years and find the convenience of our phone case invaluable. We strive to provide products that seamlessly integrate into your daily life, ensuring you always have your glasses when you need them most.If there's ever anything we can do to enhance your experience further or if you have any questions or concerns, please feel free to reach out to us. Your satisfaction is our top priority, and we're here to assist you every step of the way. Thank you again for choosing Thin Optics, and we look forward to continuing to serve you in the future!

    • Tim G

      Date: 02/25/2024

      Tim G

      Date: 02/25/2024

      They did a great job of honoring the warranty. They shipped me a new glasses within a week.

      Thinoptics, Inc.

      Date: 02/26/2024

      Thank you for sharing your experience! We're delighted to hear that we were able to honor our warranty efficiently and provide you with a replacement pair of glasses within a week. Ensuring our customers' satisfaction and standing by our products is paramount to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!

    • James C

      Date: 02/21/2024

      James C

      Date: 02/21/2024

      **** did a great job taking care of my problem. This seller stands by its products and has courteous knowledgeable and helpful representatives to take care of its customers.

      Thinoptics, Inc.

      Date: 02/22/2024

      Hello, ***********Thank you so much for your wonderful five-star review! We're thrilled to hear that **** provided exceptional customer service and successfully resolved your issue.At ThinOptics, we take pride in standing by our products and ensuring that our customers receive the support they need. We're delighted to hear that our representatives are courteous, knowledgeable, and helpful in assisting our customers.Your satisfaction is our top priority, and we're here to help with any further questions or concerns you may have.Thank you again for choosing us, and we look forward to serving you in the future!

    Thinoptics, Inc. is NOT a BBB Accredited Business.

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