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Business Profile

Cell Phone Supplies

WeFiix

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Supplies.

Complaints

This profile includes complaints for WeFiix's headquarters and its corporate-owned locations. To view all corporate locations, see

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WeFiix has 2 locations, listed below.

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    • WeFiix

      41125 Winchester Rd Temecula, CA 92591-6004

    • WeFiix

      398 N Palm Canyon Dr Palm Springs, CA 92262-5642

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We dropped off our iPad on Sunday 1/21/24 for a cracked screen. When we picked it up the screen had a black line flashing through it horizontally, the home button was pushed under the glass and charging port didnt work. I took it back 1/26/24 they fixed only the home button and then once I got it home and charged it there was a black line vertically on the glass that didnt go away. The line comes directly above the home button. The iPad was dead when I picked it up so he said shame on me for picking it up like that. The iPad had no issues other than cracked screen when we dropped it off. This was at the ********, ** location. Also for the charger port we were quoted 125,90 and 80 to fix it. No consistency with prices. I am upset that our iPad is in worse condition than it was when dropped it off.

      Business Response

      Date: 01/30/2024

      I am no longer the owner of this business. The new owner is ***** ********************* since April 2023. 

    WeFiix is NOT a BBB Accredited Business.

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