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Business Profile

Emergency Vet

Veterinary Specialty and Emergency Center of Thousand Oaks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Emergency Vet.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLauren B.

    Date: 08/10/2022

    1 star
    Please read our story below. Truly tragic. Someone has to stop these businesses from taking advantage of our community!
    THIS HAPPENED AT 4:30 ON A FRIDAY AFTERNOON- 8/5/2022.
    Tell me how this an emergency specialty clinic with no veterinarian and no surgeon on staff! My dog had a medical emergency and my husband took him in to this "emergency clinic" where he was turned away with a dog bleeding out in his arms because they don't have a doctor or a surgeon on staff. The front desk staff wouldn't even give him a paper towel out of the restroom to help him stabilize the dog to get him to the next hospital. How absolutely ridiculous! Not only is this false advertising but I thoroughly expect the residents of Thousand Oaks to not take their animals to this emergency hospital if you actually have an emergency! HOW IS THIS EVEN LEGAL!
    They wouldn't even patch him up to get him to the actual hospital which is 15 miles away. He had a bleeding out dog in his arms and they flat turned him away. I'm not making this stuff up.
    I called them and they told me to call back on Monday when the manager is in. The owner still has not returned my call.

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