Reviews
This profile includes reviews for CarParts.com, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 462 Customer Reviews
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Review fromRodney W
Date: 11/11/2024
5 starsRodney W
Date: 11/11/2024
Carts ************************** has always been great to deal with I would recommend them
CarParts.com, Inc.
Date: 11/12/2024
Hi ******,Thank you so much for your kind words and for recommending CarParts.com! Were thrilled to hear that you've had a positive experience with us and that weve been able to meet your needs. Our team works hard to ensure every part and interaction is reliable and smooth, so your feedback means a lot.If theres ever anything more we can assist you with, please dont hesitate to reach out. We look forward to continuing to support you with any of your automotive ********** regards,CarParts TeamReview fromJoe B
Date: 11/11/2024
1 starJoe B
Date: 11/11/2024
They are horrible to work with. Go anywhere else to buy parts and I mean anywhere. They claim exact fit guaranteed... unless it does not fit and is outside of their 30 day window. The part I ordered is nowhere near being close to what they claim. I ordered front wheel well liners for a dodge ram and they sent me liners for what appears to be a 4 ******* or side by side. Now I have parts for something that I am clueless as to what it belongs to, can't return it, and have no idea where to start as far as selling it on my own. Wow! What a good business. I will be sure to go out of my way to make sure this does not happen to anyone near me. CARPARTS.COM is a scam. Support your local shops to get quality parts that have accurate descriptions.CarParts.com, Inc.
Date: 11/20/2024
Hi ***, thank you for sending us a feedback regarding your recent experience, thank you as well for working with us on addressing this concern. Feel free to send us an email if you have other concern. Thank you,Review fromTim R
Date: 11/08/2024
5 starsTim R
Date: 11/08/2024
Service was great, Tech located the correct parts for both sides of the front end. They fit exactly as the original & the price was great.CarParts.com, Inc.
Date: 11/09/2024
Hi ***,Thank you so much for your feedback! We're glad to hear our team could help you find the right parts for your front end, and that they fit just like the originals. Providing quality parts at great prices is what we're all about. We look forward to serving you again!Best regards,******* *.Customer AdvocateReview fromDiana W
Date: 11/08/2024
5 starsDiana W
Date: 11/08/2024
I ordered a new side mirror for my 2009 ****. The part arrived within a few days. It was an exact match and snapped on in seconds. The price was the best price I found. I will definitely use them again if needed.CarParts.com, Inc.
Date: 11/09/2024
Hi,Thank you for sharing your experience! We're thrilled to hear the side mirror arrived quickly and fit perfectly. Knowing you found the best price with us is fantastic too. We look forward to helping you again whenever you need us!Best regards,******* *.Customer AdvocateReview fromDebi D
Date: 11/07/2024
5 starsDebi D
Date: 11/07/2024
My part for my 99 Jeep Wrangler was very easy to find. The web site is very easy to maneuver thru. The check out was easy and I received my part in a very timely manner.CarParts.com, Inc.
Date: 11/08/2024
Hi ****, Thank you for sharing your experience with us! We're so glad to hear that you found the part for your 1999 Jeep Wrangler easily and that our website was simple to navigate. It's great to know that the checkout process went smoothly and that your order arrived on time.If you need anything else in the future, or have any questions, please dont hesitate to reach out. We appreciate your business and look forward to helping you again!Regards, CarParts.comReview fromAbbas R
Date: 11/06/2024
5 starsAbbas R
Date: 11/06/2024
A part of the kit I ordered was short. However, after one phone call and talking to a professional customer service representative, I received the shortages within a few days and delivered to my house.I "WILL" use Car Pats for my future needs.CarParts.com, Inc.
Date: 11/07/2024
Hi Abbas,Thank you so much for your feedback! We're thrilled to hear that our team was able to resolve the issue quickly and that you received the missing part in no time. We truly appreciate your trust in Car Parts, and we're looking forward to serving you again in the future. If you need any further assistance, don't hesitate to reach out. Thank you for choosing us!Thank you,Norylin T.Customer Advocate TeamReview fromJoe M
Date: 11/06/2024
5 starsJoe M
Date: 11/06/2024
Prices were good, quality looks to be solid, delivery was fairly quick and in good shape.CarParts.com, Inc.
Date: 11/08/2024
Hi ***, Thank you for your feedback! We're so glad to hear that you were satisfied with the pricing, quality, and delivery of your order. We work hard to ensure our customers receive great value and reliable products, so it's wonderful to know that everything met your expectations.If you have any questions or need assistance with anything else, feel free to reach out. We truly appreciate your business and look forward to serving you again in the future!Regards, CarParts.comReview fromsteve s
Date: 11/05/2024
5 starssteve s
Date: 11/05/2024
parts are great fit very well and prices are excellentCarParts.com, Inc.
Date: 11/06/2024
Hi *****,Thank you so much for your kind words! Were thrilled to hear that the parts you received fit perfectly and that you found our prices to be excellent. Your satisfaction is our top priority, and feedback like yours makes all the difference.If theres anything else we can do for you or if you need assistance with future purchases, please dont hesitate to reach out. We look forward to serving you again and ensuring more positive experiences!Thanks again for choosing ******* regards,CarParts TeamReview fromRob W
Date: 10/30/2024
5 starsRob W
Date: 10/30/2024
Very helpful service.Affordable prices.Prompt delivery.Parts in perfect condition. One part however the fog light does not fit.CarParts.com, Inc.
Date: 11/01/2024
Hi ***,Thank you so much for your kind words! We're thrilled to hear that you found our service helpful, our prices affordable, and that your parts arrived in perfect condition. Im sorry to hear that the fog light doesnt fit. We sent you an email today and we are hoping for your response.Regards,CarParts TeamReview fromKimberly P
Date: 10/28/2024
5 starsKimberly P
Date: 10/28/2024
Parts came in fast and was easy to put on . The black bumper looks great on the car .CarParts.com, Inc.
Date: 10/29/2024
Hi ********,Thank you for sharing your feedback! Im glad to hear that the parts arrived quickly and were easy to install. Its wonderful to know that the new black bumper looks great on your car!If theres anything more we can do or if you have other projects coming up, wed love to help. Thanks again for choosing us, and enjoy the fresh look of your vehicle!Warm regards,CarParts Team
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