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Business Profile

Precious Metal Dealers

Vaultus Gold
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 38 Customer Reviews

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Review Details

  • Carole L

    Date: 10/21/2024

    Thank you so much for assisting me in my recent gold purchase. As a "newbee" to investing in metals, I found your patience and knowledge invaluable. Even though the amount was relatively small, I always felt like a valuable client. You always took time to explain any question I tossed at you. I have done some research to assist in future purchases and have found your advice to be very accurate. I especially appreciated not being pushed to invest or to invest more than I had planned. I will be recommending you to my friends and family. I look forward to more transactions with you.
    Re: Tom Williams

  • Jack H

    Date: 04/06/2024

    With VaultUS, there was no middleman. Not a liner / closer grinder operation. Direct contact with Tom who responded with direct, clear and straightforward answers. His recommendations certainly hit all the points important to me. He took care of the whole process with no run around or mumbo-jumbo, and had great follow-up.
    I had not purchase precious metals since the 1970s, so did some research and picked 3 gold dealers to call in aid of finding the best fit. No comparison. Hands down: VaultUS Gold.
    **** H

  • Tommy H

    Date: 12/11/2023

    The folks at Vaultus Gold are amazing! I have dealt with 2 other nationally known gold companies and I will only use Vaultus Gold for now on! Their pricing, their customers service and their execution was A1! They are super trustworthy!!! Derek created the perfect plan for me. He sent me a quote based on today’s prices. I was supposed to send the wire today and I made a mistake and did not get it to them in time. Gold went up $20 from the quote they gave me, they still honored the pricing! True Americans! I will only go with folks like this!

  • Don T

    Date: 12/11/2023

    The best prices, service and communication. Highly recommend this company. You won't be disappointed. -D**

  • Tim D

    Date: 12/11/2023

    I must commend the team at VaultUS Gold for helping me to clearly understand the process of purchasing gold and silver. I was advised step by step as to the best products to purchase. I really enjoyed working with VaultUS and will recommend to my friends and family.

  • Sharon D

    Date: 12/11/2023

    I normally don't do reviews but VaultUS gold has more then earned my trust and confidence in handling my account. The best place to buy precious metals. -S*****

  • Myrna F

    Date: 12/08/2023

    Thank you so much for your honest and upfront approach. Tom was so helpful and made it super easy to convert my 401K to a self directed Roth IRA. I am so grateful to him for giving me the best deal by far compared to all the other gold dealers I spoke with. I will definitely go with Vaultus Gold for my next transaction.

  • Marilyn O

    Date: 09/05/2023

    As a first time customer I am extremely pleased with my purchase. Dereck Pachecho is a professional and walked me through the process, answering my questions and following through to ensure I received my delivery. I would highly recommend Vaultus Gold..

  • Jesell A

    Date: 08/09/2023

    I would like to recommend Vaultus Gold and
    specifically Derek Pachecho is a very professional representative. As a first
    time client I embarked on an educational journey and I am delighted to report
    that the service was top notch. Please note that there is not exactly a store
    front, the sale is accomplished via phone/text and e-mail so there was some
    trust involved initially. J*****

  • Christopher D

    Date: 08/07/2023

    Vault US Gold has exceeded my expectations in every way possible! From the moment I contacted their team, they provided exceptional customer service, guiding me through the process with patience and expertise. The quality of their gold is top-notch, and I feel confident knowing my investment is in safe hands. Their secure storage facilities give me peace of mind, and I appreciate their transparent approach to pricing and fees. I highly recommend Vault US Gold to anyone seeking a reliable and trustworthy partner for their precious metal investments!"

Vaultus Gold is BBB Accredited.

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