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Business Profile

Precious Metal Dealers

Vaultus Gold

Reviews

Customer Review Ratings

5/5 stars

Average of 38 Customer Reviews

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Review Details

  • Review fromKatey P

    Date: 04/10/2023

    5 stars
    I researched several companies for weeks before signing with Vaultus Gold for a long term IRA investment. After observing all the information I could from the different companies, I did my own research and ultimately chose Vaultus Gold because of their unique approach. They're able to offer the lowest and most diversified portfolio based on my specific needs. They made the rollover process breeze and were amazingly professional and personable. I look forward to a long term relationship.
  • Review fromSteven D

    Date: 04/10/2023

    5 stars
    I didn't completely understand how to buy gold and silver or how it worked, but T** was awesome and easy to work with. It made me feel important. The entire experience with simple and easy to understand. I would definitely recommend Vaultus Gold to family friends especially in the uncertain time.
  • Review fromDave B

    Date: 04/05/2023

    5 stars
    Want to start off by saying I was ignorant when it came to buying gold and gold coins and M*** & T** with Vaultus Gold was extremely patient and knowledgeable in answering all my questions. With the way our economy is going Vaultus Gold was able to provide me outstanding information on the precious metals market and in directing me in the way I want to invest. Never did they pressure me to make a purchase like a few other precious Metals companies I had spoken to did!
    My order and receiving my orders went seamlessly.
    Thank you again M***, T** @ Vaultus Gold
  • Review fromJose D

    Date: 03/28/2023

    5 stars
    Working with Vaultus Gold was amazing. Eric was professional, knowledgeable, expedient and was able to answer all my initial questions with patience and transparency. I feel very comfortable to reach out to him at any time with any questions that I might have. They are constantly updating me and I love their impressive library filled with lots of great information on the markets and metal specifically. I'm very pleased with my decision
  • Review fromMario E

    Date: 03/28/2023

    5 stars
    “Vaultus Gold was the right choice for me. I worked with E*** all I can say is for the first time in a long time I was able to make a confident financial decision, I finally felt heard and understood. Eric and I spoke one time and from then on I knew Vaultus Gold was the company for me. Zero pressure! E*** went above and beyond to assist me during the whole process.  It felt incredibly easy. I've already told my friends and family about E*** and Vaultus Gold. Thank you. I'm so grateful for this experience and the professionalism. I look forward to doing business again.”
  • Review fromSean K

    Date: 03/23/2023

    5 stars
    I've been interested in diversifying my retirement portfolio for a few years now, but was hesitant to "pull the trigger". After speaking with Derek at Vaultus Gold, I decided it was time to "take the leap". D**** was extremely detailed, specific and thorough with his answers to my questions. He provided me sound options based on my investment goals. I could not have asked for a better experience. I've spoken with quite a few precious metal dealers. Vaultus Gold is in a class by themselves and I would highly recommend them to anyone that is contemplating an investment in precious metals. Give them a call, you'll be more informed and confident regarding your decision.
  • Review fromTim B

    Date: 03/19/2023

    5 stars
    I was looking to diversify my investment portfolio with precious metals. A close friend recommended I consider Vaultus and it turned out to be a great piece of advice. Vaultus was excellent to work with! They were very helpful with providing information and advice about precious metal investing. I learned a lot about the various ways precious metals are bought and sold. Vaultus recommended a portfolio of precious metals based on my investment plan. The transaction involved using 401K solo funds held by a custodian. Vaultus provided all the documentation and completed the transaction seamlessly. I just monitored my custodian account to see the value of my precious metal investment get recorded on my statements.
  • Review fromjackson g

    Date: 03/16/2023

    5 stars
    Good Day Team Vaultus, Thank you for you time the other day. I know I asked a lot of questions, but it was because I have not invested in precious metals before. You were patient and helpful. I may have asked some repetitive questions, but you were patient anyway. I hope this review helps other people decide to invest with you. I feel I got a good service, it looks like I will get the best return, and I have already told my Car Club about you.
  • Review frompaul j

    Date: 03/14/2023

    5 stars

    paul j

    Date: 03/14/2023

    I don't normally write reviews when things work out the way they should, however, the team here at Vaultus was very very helpful. I had called a few of the other radio advertised and tv ad companies, and they were friendly, but they were not quite as knowledgeable, nor accommodating as the team at Vaultus. More importantly to me, my investment dollar stretched further. If I could say anything, my feelings are important, but my bank account is more important. Thank you for helping me with both. Anyone who is reading this with the hopes of contrasting or comparing companies you may want to work with, NOTE: this is the one.

    Vaultus Gold

    Date: 03/22/2023

    P***,
    Thank you so much for the positive review. One of our goals is to be different than everyone else and really focus on what our clients needs and concerns are and make sure their hard earned money goes a long way. We welcome being compared to our colleagues as we are confident we will always come out on top!
    We look forward to working with you again in the future.
    VaultUS Gold

    Vaultus Gold

    Date: 03/22/2023

    P***,
    Thank you so much for the positive review. One of our goals is to be different than everyone else and really focus on what our clients needs and concerns are and make sure their hard earned money goes a long way. We welcome being compared to our colleagues as we are confident we will always come out on top!
    We look forward to working with you again in the future.
    VaultUS Gold
  • Review fromAlison M

    Date: 03/13/2023

    5 stars

    Alison M

    Date: 03/13/2023

    This is my first experience buying precious metals. S**** and K*** were there with me through the entire process. They were very helpful and educated me and answered all my questions. As a first timer, all my concerns were answered, and I felt confident that I made a great investment. They focused on my needs ask me some questions about what I was looking to accomplish and how risky I wanted the portfolio. Based on their formula and proposal which I got in writing I felt confident that they were looking out for my best needs and not just trying to make money. I will always recommend these guys and will be a future and loyal customer. Thanks S**** and K*** you guys rock.

    Vaultus Gold

    Date: 03/14/2023

    A*****,
    Thank you for your positive feedback. We appreciate your taking the time to let us know about your experience with our team. They are always pleased to hear that your needs were met and that you were happy with the experience. We look forward to hearing from you again and hope to have you as a client for many years!

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