Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cabinets

Closet World

Reviews

This profile includes reviews for Closet World's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Closet World has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.64/5 stars

    Average of 182 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJack S

      Date: 10/22/2024

      5 stars

      Jack S

      Date: 10/22/2024

      ****** is above and beyond and because I bought from her before, I trust her good judgements and decisions.

      Closet World

      Date: 10/22/2024

      Hello,Thank you so much for your wonderful 5-star review! We are thrilled to hear that ****** has consistently provided you with exceptional service. Its always our goal to ensure that our customers feel confident in their decisions. We truly appreciate your loyalty and are pleased that her good judgment and professionalism have led to a positive experience once again.Your feedback means a great deal to us, and we are grateful for your continued support. Should you have any questions, please dont hesitate to reach out. We look forward to the opportunity to work with you again and continue providing outstanding service.
    • Review fromconner v

      Date: 10/20/2024

      5 stars

      conner v

      Date: 10/20/2024

      consultant was great, totally professional, As well as very easy to work with0

      Closet World

      Date: 10/22/2024

      Hello,Thank you for sharing your experience with us! Were thrilled to hear that your consultant provided excellent service, combining professionalism with a friendly and easy-to-work-with approach. Its always our goal to ensure our customers feel supported and comfortable throughout the process, and were glad that your experience reflected that.Your satisfaction is extremely important to us, and we truly appreciate your kind words. Should you have any questions or future home organization projects, please dont hesitate to reach out. We look forward to the opportunity to work with you again and continue providing outstanding service.
    • Review fromStan E

      Date: 10/17/2024

      5 stars
      Everything went smoothly from ordering to installation! Definitely pleased with our result.
    • Review fromVineet G

      Date: 10/16/2024

      5 stars
      Good product at a fair price and the *** is knowledgeable
    • Review fromNicole D

      Date: 10/03/2024

      5 stars

      Nicole D

      Date: 10/03/2024

      They did and excellent job on my closet! The installer was very nice

      Closet World

      Date: 10/07/2024

      Hello,Thank you for taking the time to share your feedback with us. We are delighted to hear that you were pleased with the quality of work on your closet. Providing excellent craftsmanship and a positive experience is always our priority, and we are glad that both the outcome and the professionalism of our installer met your expectations.Your satisfaction is of the utmost importance to us, and we truly appreciate your kind words. Should you have any future projects, please do not hesitate to reach out. Thank you for choosing Closet World! We look forward to the opportunity to work with you again.
    • Review fromHarout g

      Date: 09/27/2024

      1 star
      ??WARNING: THIS BUSINESS HIRES INCOMPETENT EMPLOYEES. I WAS WALKING MY DOG AND THEIR EMPLOYEE DECIDED TO DUST HIS DIRTY WORK BLANKETS IN MY AND MY DOGS FACE WHILE WE WERE ABOUT 4 feet away. MY EYES GOT IRRITATED, SWOLLEN, RED AND STARTED BURNING. I HAD TO SEEK MEDICAL ATTENTION. PLEASE STAY AWAY FROM THIS BUSINESS. DONT TRUST THEM WITH YOUR JOB. WARNING ??
    • Review fromSalina D

      Date: 09/21/2024

      5 stars

      Salina D

      Date: 09/21/2024

      Certified Designer ***** ****** personable, patient, easy to work with, showed many customer pictures and explained the workings of drawers, sliding doors, cost variations until I found my price range. I would definitely recommend working with *****!

      Closet World

      Date: 09/23/2024

      Hello,Thank you so much for your thoughtful feedback! Were delighted to hear that ***** provided you with such a positive and seamless experience. Her professionalism, patience, and personable approach are key qualities we value at Closet World, and its wonderful to know that she guided you through various design options while explaining important details such as the workings of drawers, sliding doors, and cost variations.Its great to hear that she helped you find the perfect solution within your price range. Your recommendation means a great deal to us, and we appreciate your confidence in ***** and our services. Should you need any assistance or have additional home organization projects in the future, please dont hesitate to reach out to us. We look forward to working with you again. Thank you for choosing Closet World!
    • Review fromTracy C

      Date: 09/12/2024

      1 star

      Tracy C

      Date: 09/12/2024

      Though the product may be good quality, the high pressure sales technique, prices that kept changing, the calls to the manager to get more discounts, and almost a week later waiting to get my refund on the deposit I was pushed into before singing the contract, make me leery of ever going near this company again. A short visit to get a quote was four hours long, with the figures and quotes being written and rewritten in pen, on carbon, and fixed with white out. Nothing digital. It all felt very bait and switch. Though I stated the cabinets wouldn't work because I needed locks and stronger shelves the sales person kept pushing. Next to time share presentations this was the highest pressure sales I've ever seen. I never did sign the contract but getting the deposit should not take this long.

      Closet World

      Date: 09/16/2024

      Hello,Thank you for sharing your feedback. We sincerely apologize for the experience you had and that the process did not meet your expectations. This is certainly not the level of service we strive to provide. Your feedback is very important to us, and we have notified the appropriate management team to ensure your concerns are addressed. We appreciate you bringing this to our attention. Your feedback is valuable as we strive to improve our procedures and provide better service. Should you have any questions, please do not hesitate to contact us directly at **************************************** We hope to have the opportunity to serve you better in the future.
    • Review fromElizabeth C

      Date: 09/06/2024

      5 stars

      Elizabeth C

      Date: 09/06/2024

      Design and installation were impeccably delivered and on schedule! I am impressed!

      Closet World

      Date: 09/16/2024

      Hello,Thank you so much for your 5-star review! We are delighted to hear that you had an excellent experience with Closet World and that our team was able to deliver both the design and installation to your satisfaction. Its wonderful to know that everything was completed impeccably and on schedule, meeting your expectations every step of the way. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your positive feedback. At Closet World, we strive to provide outstanding service and quality, and its always rewarding to hear that our efforts have made a positive impact. If you have any questions, please do not hesitate to reach out. We look forward to the opportunity to work with you again and continue delivering exceptional service.
    • Review fromJoel S

      Date: 09/04/2024

      5 stars

      Joel S

      Date: 09/04/2024

      Looks great, as promised. Installer a pleasure. Closet and ****** bed all as promised.

      Closet World

      Date: 09/16/2024

      Hello,Thank you for sharing your positive feedback with us! We are delighted to hear that you are pleased with the installation of your closet and ****** bed, and that everything turned out exactly as promised. It's especially gratifying to know that our installer provided a pleasant and professional experience, making the process smooth and enjoyable for you.At Closet World, our goal is to deliver high-quality service and products that meet our customers needs and expectations, and we are thrilled that we were able to achieve that for you. Your satisfaction is important to us, and we are grateful for the opportunity to have been part of your home organization project. If you have any questions, please feel free to reach out. We look forward to continuing to serve you with the same level of excellence in the future.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.