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Business Profile

Dermatologist

Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dermatologist.

Complaints

This profile includes complaints for Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C.

      1390 S Potomac St Ste 124 Aurora, CO 80012-4529

    • Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C.

      30940 Stagecoach Blvd Evergreen, CO 80439

    • Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C.

      12645 E Euclid Drive Centennial, CO 80111

    • Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C.

      710 Summit Blvd., Suite 102 Frisco, CO 80443

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/23/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I visited this office twice in ******, ********. Once on March 1, 2024, and again on March 20, 2024. On both visits, I paid an in-office co-pay to my **** card for $30.87 each visit. I received a Bill from Advanced Dermatology but the second office co-pay of $30.87 was not reflected. I paid the outstanding balance of my invoice except for the $30.87 that was not properly credited.I called the local office and ************** over 10 times. The ************** says they have to contact their local location to confirm payment. I called the local office and they said Billing has to address it. Finally, on one call, the ************** confirmed the payment but said they need something else from the local office - but told me they see the payment and I wouldn't receive any more invoices. However, a week later, I received another past due notice of $30.87.

      Business Response

      Date: 06/05/2024

      The patient was not seen at our practice.  We have no record of him in our system.  We called the patient and he confirmed that he was seen at Advanced Dermatology and Cosmetic Surgery, which is commonly mistaken for our practice and is just up the block.  It is located at **********************************************************************************************  Please transfer this complaint to that practice.  

    Advanced Dermatology Skin Cancer & Laser Surgery Center, P.C. is NOT a BBB Accredited Business.

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