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Business Profile

Roofing Contractors

All Star Roofing & Construction Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

This profile includes complaints for All Star Roofing & Construction Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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All Star Roofing & Construction Inc has 5 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/27/2025

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company installed a roof system in 2021 and provided a limited 5-year warranty. In 2024, there was a water leak to the ceiling of the master bedroom. When I contacted the company, I was informed the water leak was probably due to the air conditioning system. An HVAC technician ruled out the A/C system as the cause of the leak. Company provided a warranty number, *******, and suggested *** be contacted. *** sent a technician from another roofing company to inspect the roof. Multiple workmanship issues were noted. The other company completed, per *** authorization, warranty roof repairs. *** indicated the following repairs would be the responsibility of All Star Roofing: vents, decking or satellite dish detach and reset. I contacted All Star Roofing, via texts, several times requesting the repairs be completed. Company just ignored my requests.

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