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Business Profile

Motorcycle Repair

American Bike Tailor Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kerry W

    Date: 09/25/2024

    Ive been taking my 2008 Road Glide to American Bike ****** for quite some time. A while back I took it to them to have a fuel pump put in. 20 Sep 24 I was trying to leave work, and it backfires and basically would not run. Looked in the tank while cranking it and fuel was spraying in an odd area. I thought it was from a fuel line. Pulled the fuel filter assembly out and two parts of the plastic that retain the housing are missing and its safety wired together. I took the assembly to their shop and showed it to *****. ***** says that was a long time ago and he thinks it was like that when he pulled it out. I said if that is the case why didnt you call me and state it needed a new part? They had done that in the past. He says he thinks the part was not available. I left and went to the ****** shop and ordered the part. Got home and called them to inform them the part was available. ***** continued to believe he did nothing wrong and asked so your upset because I fixed it? I told him he didnt fix it, he rigged it. Its amazing it lasted that long with cobbled up wire. Lost a long-time customer over a 35 dollar part. I believe he broke it and wired it back together to not have to admit breaking it. Zero integrity. I wont go back and do not recommend them.

American Bike Tailor Inc is NOT a BBB Accredited Business.

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