Ecommerce
Newinyee, IncInformation and Alerts
Service Area
- Denver, CO
Alert Details
This business has 2 alerts.
Pattern of Complaints
On February 12, 2024, Better Business Bureau recognized a pattern of complaints from consumers regarding the delivery of products and accessing a refund. Consumers allege they purchase items from Newinyee’s online store, those items never arrive, and Newinyee's customer service states the items were delivered or are unresponsive to requests for a refund.
On February 12, 2024, BBB attempted to notify Newinyee of the complaint pattern via email and the emails bounced.
Alert
On November 27, 2023, Better Business Bureau investigated Newinyee’s business practices. This investigation was prompted by complaints from consumers alleging they are purchasing items from Newinyee’s online store, those items never arrive, and Newinyee’s custom service states the items were delivered or are unresponsive to requests for a refund.
BBB checked the website www.newinyee.com to determine when it was created and where it was registered. The website was created on October 9, 2023, and is registered in Reykjavik, Iceland.
On November 27, 2023, BBB visited Newinyee’s business address and found that the address is a residential home address. BBB attempted to contact Newinyee by email and both emails bounced. Based on the information above, BBB cannot state with confidence where Newinyee is located.
Important Information
Additional Info
Mail sent to the business on 12/06/2023 was returned by the U.S. Postal Service as Undeliverable as Addressed.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.