Express Shipping Services
Trust Shipping GroupInformation and Alerts
Alert Details
This business has 3 alerts.
Licensing 1
BBB confirmed that Trust Shipping Group had not obtained a necessary license from Colorado Secretary of State.
BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.sos.state.co.us/
Licensing 2
BBB confirmed that Trust Shipping Group had not obtained a necessary license from U.S. Department of Transportation.
BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.fmcsa.dot.gov/
Alert
On April 9, 2021, a consumer alerted Better Business Bureau
to a Craigslist Scam and fraudulent shipping company operating as Trust Shipping
Group. The Craigslist Scam offered a 2014 Jayco Grayhawk Class C motorhome for
$27,500.00 and directed interested buyers to contact Arianne French at [email protected].
Upon contacting the Arianne French, the consumer learned the
motorhome was being sold due to a lack of use and was being stored at Trust
Shipping Group. Arianne French said she was, “out of the country” and she
directed the consumer to contact, “John” at Trust Shipping Group to arrange the
sale and shipping of the motorhome.
Once contacting, “John”, the consumer was directed to wire
the money to a company operating as, “Coinbase” where it would be held in
escrow until the motorhome was delivered to the consumer. They further told the
consumer that once delivery of the motorhome had been made, the consumer had ten
days to inspect it and agree to the sale price; if the consumer agreed to make
the purchase, Coinbase would transfer the money to the seller to finalize the
sale.
The consumer reported a financial loss of $27,500.00 and the
telephone numbers for John at Trust Shipping Group and Arianne French have been
disconnected.
Trust Shipping Group, http://trust-shipping-group.us/contact-us,
advertises an address of 2860 Tejon Street Englewood, Colorado 80110, telephone
888-470-1580. The Colorado Secretary of State reports Trust Shipping Group is
not a licensed business in the state of Colorado and they have no records to
indicate this business ever existed in Colorado.
On April 19,
2021, BBB reached out to the business regarding the consumer complaint. The
United States Postal Service returned the mail to BBB and it was stamped as
being undeliverable.
Consumers
wishing to purchase a vehicle online or through classified advertisements
should not wire funds in advance of physically inspecting the vehicle,
confirming the vehicle has a clear Title, and meeting the seller or broker in
person.
Complaints
can be filed with Better Business Bureau at www.bbb.org as well as with the Attorney General’s Office in the state where the consumer
resides.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.