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Business Profile

Furniture Stores

La-Z-Boy Galleries of Paramus

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Richard P

    Date: 06/11/2023

    We purchased furniture from the ******************* location of ******** furniture, and have had nothing but trouble ever since. First, it took more than four months for our furniture to be delivered. Then when it was delivered, the order was messed up (they could not find the rug that we had purchased, and they only had the rug padding when they delivered our other furniture). We asked that they take the rug padding back and deliver it when the rug was ready to be delivered. It took another two months for the rug to be delivered, and when it was delivered, there was no rug padding. I called the store and left a very irritated voice message with the receptionist asking for the General Manager to call me back to find out why the rug padding was missing from our order, and the General Manager never bothered to call back. We find that this is very unprofessional and rude. We spend our hard earned money to purchase furniture and we are treated callously. Not only that but we are also already paying for the furniture that we still do not have. Do you think if we missed a payment that they would just ignore us? I do know that my wife and I are NEVER going to purchase any furniture or products from ******** ever again. All around TERRIBLE CUSTOMER SERVICE!!!

La-Z-Boy Galleries of Paramus is NOT a BBB Accredited Business.

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