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Business Profile

Post Offices

United States Postal Office

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Post Offices.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/13/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Like most everyone that lives in the United States, we get our mail through the ***** On October 19th, I was expecting a black envelope package show up in my mail. I received the notice in an email from the **** that it was delivered. When I checked my box the next day, it wasn't there. I filed for lost mail with the ***** No one contacted me and the only email I received was that because I didn't have insurance on the item they wouldn't look no further. I even filed a complaint with the *** of the **** and was told after they reviewed my complaint they referred me to **** Consumer and Industry Contact Office. They said they would contact me and yet I have heard nothing. The **** doesn't care about the customer if they do not place insurance on an item but they always tell me that there is $100 of insurance already attached to the package when I mail my packages. I have attached my initial find my lost mail and the email I sent to the ***. When I didn't hear from **** Consumer and Industry Contact Office I attempted to contact the *** through the same email link but received a notice that I have been blocked. I did call my local post office and spoke to the femal post master but she told me she knew nothing about it. The post office has no concerns of there customers lost packages.

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