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Business Profile

Appraiser

B & B Appraisal Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/26/2023

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We started calling B&B approximately Nov 2022. ***** informed us he could start the appraisal after the first of the year. He finally called and said he will be at location on March 24th. Asked for some data on the same day. I emailed he the information then we never heard from him again. We left message after message emailed and texted still nothing until we got a texted June 26th that he cancelled our appraisal and would no longer work with us. He was unprofessional and rude.

    Business Response

    Date: 07/17/2023

    B&B Appraisal declined to do business with Ms. ********** and her family after not being fully transparent in the appraisal report conditions, not meeting inspection requirements, her family attempting to violate ******* ********* ** ************ ********* ******** *******, and her family members being being insulting and demeaning. Ms ********** did not pay, and was not charged for any services provided by B&B Appraisal.

    In order to protect B&B Appraisal and comply with *****, it  was decided to end all business relations with Ms. ********** and her family. No work file, direction of value, or fee for services render will be billed to Ms. **********.  Going forward, all frivolous claims or attempts for defamation will be submitted to our attorney. 

    ***** ******

    Certified General Appraiser

     

     

     

     

     

     

     

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