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Business Profile

Household Garbage Disposal

Mile High Waste & Recycle, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Household Garbage Disposal.

Complaints

This profile includes complaints for Mile High Waste & Recycle, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mile High Waste & Recycle, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/11/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was receiving trash pick-up services from Mile High Waste & Recycle since last fall. I was invoiced and paid for the service once per quarter. On March 26, 2025 I paid online through a link on the company's emailed invoice for the upcoming quarter of ****** **** ****** 2025 and received a receipt (which I can provide). On the evening of March 31, 2025 I received another invoice by email, indicating the payment was not made, although I had a receipt proving otherwise. The next day, April 1, I tried responding to the email, attaching a copy of my receipt, and asking for confirmation of the payment and received no response. I also tried to call their business number several times that day, which no one answered. I could not leave a voicemail as the voicemail box was full. I also went online and went through their website to send an email to their ****************************************** email address, to which no one responded. The next day I once more sent emails through both methods in an attempt to resolve the issue, and again no one responded. I tried calling numerous times throughout the day, again with no answer and unable to leave a voicemail. Several times through the week I attempted the same, with the same result. The following week they neglected to pick up my trash. I tried one last time to contact them through their new customer sign-up on their website, with still no response. It appears they are going to keep my payment and refuse to either respond or provide the service for which I paid. At this point all I want is a refund of the money I paid for services they refuse to provide.

    Mile High Waste & Recycle, LLC is NOT a BBB Accredited Business.

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