Moving Services
Mile High Desert Partners, LLCInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB
files indicate that this business has a pattern
complaints concerning advertising, billing and refund issues.
Regarding advertising issues, consumers allege that the business’s advertising
is misleading, there is confusion about the services provided by the business
other than address change and that they are unaware that the business is
separate from the USPS until after payment. Similarly, consumers claim
that the price of services is unclear, they are unaware and do not consent to
the $79.95 charge, and are dissatisfied with the price of services when the
USPS offers the same services for $1.00 Lastly, consumers allege that the
business fails to issue agreed upon refunds and fails to honor written
money-back guarantees.
On September
13, 2019, BBB submitted a written request to the company encouraging them
to address the pattern of complaints. As of June 24, 2020, BBB has had no
response.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.