Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Landscape Maintenance

Scapes Pro, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Maintenance.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromEdward F.

    Date: 07/15/2023

    1 star
    We had a xeriscape design for our backyard. It specified locations for planting beds, grass, and hardscape. It detailed the number and identity of each plant in each planting bed. It specified a dripline irrigation system. It showed measurements for all sections of the yard and provided lists of plants and materials. We hired ***** to install the design.Problems began immediately and continued until we fired him. Here are some of the highlights of his incompetence. He destroyed a section of the yard that was not supposed to be changed. He was supposed to work compost into the soil as an amendment. Instead, he laid an inch of topsoil down. He installed the wrong plants and could not tell us the names of the plants installed, their sizes when fully grown, or even if they were low water usage (which was the point of the whole installation). He shorted us half the perennials that were supposed to go in one planting bed and got the bed dimensions wrong. We had to point this out to him and finally realized he cant follow a design. His response was that a design isnt reality. He installed the wrong irrigation system and a flagstone pathway that started coming apart two weeks later. He took apart a retaining wall and left the blocks on the grass for two months which killed the grass. These are highlights, not the full extent of his incompetence.We fired him before he could do more damage. We paid him $15,000 during the course of his bungling. He gave us $1,000 back. Now, we have no grass, just bare dirt with weeds growing. We have to hire another company to fix the irrigation system, the flagstone pathway, the retaining wall he left in pieces, and install grass, all of which we paid him to do. It will cost more to repair his mess than the money we paid him to do it right the first time. ***** is a nice guy, but he is an incompetent landscaper. Do not hire Scapes Pro LLC, or its owner ***** ********************************.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.