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Business Profile

Mobile Auto Repair

Big Dogg Mobile Mechanics, LLC
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Alea V

    Date: 06/22/2025

    I have to hire another mechanic to fix a job **** did. He claimed that he could fix my power steering sensor. He didn't have the tool to program my sensor & claimed it was a defective part. He took my steering wheel off and asked me for my payment in advance so he could get the "tool" he needed which was to program my sensor. Of course I did I'm a chic & I didn't want him to leave my steering wheel off. I gave him the benefit of the doubt even after he hit on me. I thought he was cute so I let it slide but expected some professionalism from him still regardless especially after he recognized that his behavior wasn't very professional. I hired him May 31st and he didn't finish until June 20th but he made my car worse. It was obvious because he didn't have that tool that he didn't have experience in doing sensors. ****** says you have to line it up just right or it can jack your whole system up. I took my car out today for the first time because I still needed tires. My battery light popped on before getting there. He replaced the battery and I paid for a brand new one at the same time he bought this tool he needed to program my sensor. I noticed my lights on but the lights were intentionally dimmed so I wouldn't notice right away. I got to Big O and the guy who was helping me needed my tire size and I noticed a brand new s**** perfectly centered in my back tire like it was intentionally set behind my tire for me to pull out on. After I got my tires done I had my brand new battery tested and it tested at 35% although it tested good when I bought it. I was running late to work so I went straight there and I pulled into the only spot out front and my car died thankfully in front of my job. I jumped the battery and tried to let the alternator charge it but it kept dying and at this point my check engine light came on. I looked it up and it said if my sensor isn't done correctly my engine light will pop on and my battery won't get energy. He isn't taking responsibility.

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