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Business Profile

Restaurant Equipment

Colorado Restaurant Equipment Supply

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurant Equipment.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/07/2022

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8/26/2022 ***** from Denver Restaurant Supply came to our location in ******* to pick up a walk in cooler we had listed for sale on *********** We decided to sell on consignment and signed a contract stating details. He had a team of people dismantle the cooler and haul it away. We have not heard from him since despite several calls and even a trip to the address listed on the contract. He seemed legitimate but has several reviews on Yelp indicating he has not been honest with others as well.
  • Initial Complaint

    Date:09/06/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased $7,000 some odd dollars worth of equipment from the sky two of the pieces of equipment were not as advertised and he owes me $3,024.41 for two pieces of equipment he did not deliver this has been going on since early July he keeps threatening me and giving me the runaround saying he will not refund my money
  • Initial Complaint

    Date:08/16/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    3/10/22 - I ordered a new prep table from the company. An hour later, he called and they didn't have any available and talked me into a used one for $1300 with a 1 year warranty. Door fell off first time I opened it. Been trying to get the door fixed since March. He won't answer my calls or fix the door. I just want the door fixed so I can use the prep table the way it's meant to be used.

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