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Business Profile

Mailing Equipment

Quadient, Inc.

Headquarters

Reviews

This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Quadient, Inc. has 87 locations, listed below.

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    Customer Review Ratings

    4.54/5 stars

    Average of 699 Customer Reviews

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    Review Details

    • Review fromJill

      Date: 04/23/2024

      5 stars

      Jill

      Date: 04/23/2024

      Customer service was very informative, helpful & polite.They answered all of my questions.

      Quadient, Inc.

      Date: 04/24/2024

      Hi ***** thank you for reaching out to share your experience with us! I am happy to hear we were able to provide a great experience and were able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromClaudia S.

      Date: 04/22/2024

      5 stars

      Claudia S.

      Date: 04/22/2024

      Angelica was professional and cordial. I really appreciated her effort and how she successfully helped me out. Thanks!

      Quadient, Inc.

      Date: 04/24/2024

      Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Angelica! I am happy to hear Angelica provided a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromMary S.

      Date: 04/22/2024

      5 stars

      Mary S.

      Date: 04/22/2024

      Quadient is a top-notch company to do business with; however, I sent in a review that was a mistake and I dually apologies as I somehow, got my notification of survey’s mixed up and the survey I completed for Quadient was a mistake as it was for another company with the letter Q! Please except my apologies for this mistake and know that I have never had any issues with Quadient, they have always been helpful and willing to help especially their repair technician at all times. Thank you again for your service and help!

      Quadient, Inc.

      Date: 04/22/2024

      Hi ***** thank you for reaching out to share your experience with us! Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Ali, Customer Service Manager
    • Review fromNancy H.

      Date: 04/22/2024

      5 stars

      Nancy H.

      Date: 04/22/2024

      Very efficient and helpful to order what I needed for our office.

      Quadient, Inc.

      Date: 04/22/2024

      Hi ****** *hank you for reaching out to share your experience with us! I am happy to hear we were able to provide a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromJanelle M.

      Date: 04/19/2024

      5 stars

      Janelle M.

      Date: 04/19/2024

      Crystal helped me set up my online account while also assisting me with placing an order for ink for our specific machine. She was very detailed, knowledgeable, and courteous!

      Quadient, Inc.

      Date: 04/22/2024

      Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Crystal! I am happy to hear Crystal provided a great experience. I will share this wonderful feedback with Crystal's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromMichelle

      Date: 04/19/2024

      5 stars

      Michelle

      Date: 04/19/2024

      Lea was phenomenal! She was very helpful and knowledgeable. The call went smoothly and all my issues were answered and resolved! Great customer service experience!

      Quadient, Inc.

      Date: 04/22/2024

      Hi ********* thank you for reaching out to share your experience with our Customer Service Representative Lea! I am happy to hear Lea provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Lea's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromGospel Ministers & Churches Intl

      Date: 04/18/2024

      5 stars

      Gospel Ministers & Churches Intl

      Date: 04/18/2024

      Precious was extremely helpful. It was a very simple solution but a situation I had not encountered before as we are relatively new customers. A big shout out for Precious!

      Quadient, Inc.

      Date: 04/19/2024

      Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Precious! I am happy to hear Precious provided a great experience. Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromCindi N.

      Date: 04/18/2024

      5 stars

      Cindi N.

      Date: 04/18/2024

      Angelica was very helpful. She was courteous and friendly. Every company needs more employees like Angelica.

      Quadient, Inc.

      Date: 04/19/2024

      Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Angelica! I am happy to hear Angelica provided a great experience. I will share this wonderful feedback with Angelica's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service Manager
    • Review fromN/A N.

      Date: 04/17/2024

      5 stars

      N/A N.

      Date: 04/17/2024

      Very insightful, patient, and eloquent in her speech. Definitely deserves a raise.

      Quadient, Inc.

      Date: 04/19/2024

      Hello, thank you for reaching out to share your experience with us! I am happy to hear we were able to provide a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromDONNA R.

      Date: 04/17/2024

      5 stars

      DONNA R.

      Date: 04/17/2024

      The Rep was very nice and helpful and very patient to help me

      Quadient, Inc.

      Date: 04/17/2024

      Hi ****** thank you for reaching out to share your experience with us! Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

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