Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 699 Customer Reviews
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Review fromK Hart
Date: 03/21/2024
5 starsK Hart
Date: 03/21/2024
Angelica was AWESOME! She took the time to review the accounts and figured out what the problem was but also how to resolve.
Quadient, Inc.
Date: 03/22/2024
Hi *****, thank you for reaching out to share your experience with our Customer Service Representative Angelica! I am happy to hear Angelica was able to resolve everything for you. I will share this wonderful feedback with Angelica's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromLynn J.
Date: 03/18/2024
5 starsLynn J.
Date: 03/18/2024
She was very knowledgeable and patient with me as we worked through the problem. She is a keeper!Quadient, Inc.
Date: 03/19/2024
Hi ****, thank you for reaching out to share your experience with us! I am happy to hear our Customer Service team provided a good experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly **** Customer Service ManagerReview fromRobert V.
Date: 03/18/2024
5 starsRobert V.
Date: 03/18/2024
Very KIND and helpful assistance. Quick and timely help as well as lots of patience.
THANK YOU!!!!!!!!!!!!!!!!Quadient, Inc.
Date: 03/19/2024
Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Jasmine! I am happy to hear Jasmine was able to resolve everything for you quickly. I will share this wonderful feedback with Jasmine's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromCristian B.
Date: 03/18/2024
5 starsCristian B.
Date: 03/18/2024
The representative Precious was very helpful and resolved my issue quickly and efficiently.Quadient, Inc.
Date: 03/19/2024
Hi ********* thank you for reaching out to share your experience with our Customer Service Representative Precious! I am happy to hear Precious was able to resolve everything for you quickly. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromShannon D
Date: 03/15/2024
5 starsShannon D
Date: 03/15/2024
Precious did an amazing job on two different calls for me. She provided excellent service, w which has been absolutely invaluable in helping us sort out some billing issues we’ve been having since before I started here over a year ago. She helped me last week, and then I was fortunate enough to get her on the phone again today. If it hadn’t been for our conversations, I never would’ve realized there were different divisions we were supposed to be paying. I wish we could choose a rep to work with regularly because I’d request her every time. Her professionalism, patience, and knowledge are greatly appreciated.Quadient, Inc.
Date: 03/18/2024
Hi *******, thank you for reaching out to share your experience with our Customer Service Representative Precious! We really appreciate all of the amazing feedback you provided in your review. I am happy to hear Precious provided a great experience. We truly value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Precious's supervisor. – Kimberly A*** Customer Service ManagerReview fromColette P.
Date: 03/15/2024
5 starsColette P.
Date: 03/15/2024
She was professional, pleasant and efficient in assisting me setup our new postage meter.Quadient, Inc.
Date: 03/18/2024
Hi ******** thank you for reaching out to share your experience with us! I am happy to hear our Customer Service team provided a good experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromRachelleV
Date: 03/15/2024
5 starsRachelleV
Date: 03/15/2024
I got all my questions answered and problems resolved. Angelica was very nice and professional. She was a delight to work with.Quadient, Inc.
Date: 03/18/2024
Hi ********, thank you for reaching out to share your experience with our Customer Service Representative Angelica! I am very happy to hear Angelica provided a great experience. We truly value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Angelica's supervisor. – Kimberly A*** Customer Service ManagerReview fromJennifer W.
Date: 03/15/2024
5 starsJennifer W.
Date: 03/15/2024
Emily was very helpful in walking me through the process of changing over my postage machine. It was smooth and easy.Quadient, Inc.
Date: 03/18/2024
Hi ********* thank you for reaching out to share your experience with our Customer Service Representative Emily! I am happy to hear Emily provided a great experience. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Al** Customer Service ManagerReview fromDolores P.
Date: 03/12/2024
5 starsDolores P.
Date: 03/12/2024
I had a good experience working through a billing issue with Quadient. The service reps I worked with were kind and thoroughly helpful.Quadient, Inc.
Date: 03/13/2024
Hi ******** thank you for reaching out to share your experience with us! I am happy to hear our Customer Service team provided a good experience. We value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromOlivia D.
Date: 03/12/2024
4 starsOlivia D.
Date: 03/12/2024
Tara was extremely helpful. I had spoke with someone earlier that day who did not provide me as much information and I was very happy when I was connected with Tara and she helped solve the issue right away.Quadient, Inc.
Date: 03/13/2024
Hi ******* thank you for reaching out to share your experience with our Customer Service Representative Tara! I am happy to hear Tara was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Ali, Customer Service Manager
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