Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 699 Customer Reviews
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Review fromNicholas S.
Date: 02/29/2024
5 starsNicholas S.
Date: 02/29/2024
Simon was an excellent service advisor, he was extremely proficient at his job!
Quadient, Inc.
Date: 03/01/2024
Hi ********* thank you for reaching out to share your experience with our Customer Service Representative Simon! I am happy to hear Simon was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromSuzanne B.
Date: 02/29/2024
4 starsSuzanne B.
Date: 02/29/2024
Customer Service Rep was very helpful and spoke clearly and resolved my issue with 1 call.Quadient, Inc.
Date: 03/01/2024
Hi *******, thank you for reaching out to share your experience with us! I am happy to hear we were able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromCathy D.
Date: 02/29/2024
5 starsCathy D.
Date: 02/29/2024
The lady that assisted me was very pleasant, professional and efficient.Quadient, Inc.
Date: 03/01/2024
Hi *****, thank you for reaching out to share your experience with us! We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromKaren B.
Date: 02/29/2024
5 starsKaren B.
Date: 02/29/2024
It was a fast process and the lady on the phone was extremely helpfullQuadient, Inc.
Date: 03/01/2024
Hi ****** thank you for reaching out to share your experience with us! Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service ManagerReview fromGrace H.
Date: 02/28/2024
5 starsGrace H.
Date: 02/28/2024
Lee was very pleasant and helpful in solving my issue!Quadient, Inc.
Date: 02/29/2024
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Lee! I am happy to hear Lee was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromlaureen k.
Date: 02/26/2024
5 starslaureen k.
Date: 02/26/2024
5 stars being excellent. Leia was very helpful & I was able to order the cartridge that we needed . .Quadient, Inc.
Date: 02/28/2024
Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Lea! I am happy to hear Lea was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Lea's supervisor. – Kimberly A*** Customer Service ManagerReview fromDelia G.
Date: 02/22/2024
3 starsDelia G.
Date: 02/22/2024
Very slow and uninterested in resolving issues!!! It took 3 months for me to get assistance with an issue that took me one day to resolve after emailing and calling constantly for Quadient to finally help. Very Bad Service!! BUT THEY BILLED ME EVERY MONTH!!Quadient, Inc.
Date: 02/23/2024
Hello *****, your feedback is very important to us. I am sorry to hear of your recent experience. I will review your account and reach out to you to provide further assistance. Please feel free to contact me directly at ******************* – Kimberly A*** Customer Service ManagerReview fromAndrew M.
Date: 02/22/2024
5 starsAndrew M.
Date: 02/22/2024
Our dealings with Quadient over many years have been Great! Unfortunately, we're downsizing and had to give up our postage machine. The reps. at Quadient were very courteous, and helpful.
A pleasure doing business with them. Thank YouQuadient, Inc.
Date: 02/23/2024
Hi ******* thank you for reaching out to share your experience with us! We are very sorry to lose your business and hope that you will consider us if your business needs change in the future. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromDONNA J.
Date: 02/21/2024
5 starsDONNA J.
Date: 02/21/2024
Very efficient and knowledgeable tech. I was having issues getting signed into my account but she had my problem solved and me registered quickly. Pleasant to speak with and an enjoyable experience all the way around. I highly recommend this companyQuadient, Inc.
Date: 02/22/2024
Hi *****, thank you for reaching out to share your experience with us! Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromRandall B.
Date: 02/20/2024
5 starsRandall B.
Date: 02/20/2024
Annalisa, the service rep who handled my call, was very courteous, very knowledgeable about the issue and very customer service oriented. She was able to take care of my issue and make sure that I did not have any additional questions.Quadient, Inc.
Date: 02/21/2024
Hi ******** thank you for reaching out to share your experience with our Customer Service Representative Annalisa! I am happy to hear Annalisa was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Annalisa's supervisor. – Kimberly A*** Customer Service Manager
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