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Business Profile

Franchise

Franchise World Headquarters LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Franchise World Headquarters LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Franchise World Headquarters LLC has 2 locations, listed below.

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    Customer Review Ratings

    1.8

    Average of 5 Customer Reviews

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    Review Details

    • Thomas F.

      Date: 06/09/2025

      False advertising. I ordered a cookie off the add they had next to the register. It said 5 dollars, they charged me 6 plus tax. He told me when I questioned it, the promotion (with no end date) was up. I reminded the employee that what had just happened was false advertising

    • Tim P.

      Date: 06/07/2025

      The service was horrible. This is my second attempt to use the restaurant. The first time the young lady was on her personal phone using an ear piece while sweeping. She said I'll be with you in one minute then proceeded to keep sweeping for over 7 minutes. When she finally came to the counter she had an attitude and said "yes, what do you want". When I placed my order she obviously didn't want to make the sandwich and asked me tersely what kind of bread. I told her the order again, and she didn't even try to hear the meat up (since I didn't want it toasted) , she was attempting to make the sandwich cold. Needless to say I walked out. This time it was about a week later and I was hoping someone else was there. But no. The same server, the same attitude. And this time said she was not serving me at all. When I asked for the managers I do to complain she gave me a number which turned out to be a fax number. I went about my business and had to come back to the Dunkin' Donuts that is at the same address, as they share a building, to ask for the correct number and she refused to give it to me.

    • Bobbi S

      Date: 07/09/2024

      This has to do with ALL Subway restaurants. You have raised your prices while decreasing the quantity of protein. Not even one 'normal' slice of beef in the roast beef sandwich (more like 1/2 piece)! Basically, I had a spinach, green pepper, cucumber and 'normal' slice of cheese sandwich for $7.99! I used to frequent your restaurants but friends told me about the shortage of protein so decided to check for myself. Cannot believe that a restaurant that used to have filling foods is now leaving me with a growling tummy after only 15 min!

    • Bethany W.

      Date: 04/26/2024

      There are three in the same town! Great long lines to wait in the middle of the street

    • Ryan J.

      Date: 01/29/2024

      I was immediately texted by a staff member saying they were out of an ingredient for my online order and if I wanted another sandwich. I said "no thanks" and expected the order to be canceled. When it posted to my credit card the next day, I had to call the restaurant five times before someone answered. She said that she was aware my order had been canceled, and that I would get a refund. A week later on I had not received a refund, and had to call THIRTY-THREE TIMES before someone answered. I think it was the same woman from before. She said that she had submitted my request to the owner once before, and that she would do it again. A week later, I still have not received my refund. This is not the first time this has happened with Subway.

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