Reviews
Customer Review Ratings
Average of 18 Customer Reviews
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Review fromJen W
Date: 08/03/2023
5 starsJen W
Date: 08/03/2023
We've been a returning customer of Kaoud Carpets & Rugs given the team's professionalism and variety of rug options. We've bought rugs, and recently had a runner installed on our staircase. The installment team were very professional and cordial, and the new runner looks amazing. We always enjoy working with Fred Kaoud -- he is very communicative about expectations and delivery timelines and knowledgeable about what rugs/carpets work best for our needs! Looking forward to continue working with him and his team.
Kaoud Carpets & Rugs
Date: 08/04/2023
Thanks for the lovely feedback.Review fromMonica W
Date: 07/04/2023
5 starsMonica W
Date: 07/04/2023
We used Kaoud Carpets & Rugs to clean several cherished hand-made carpets. We have been Kaoud's customers for decades, and their performance continues to meet/exceed our expectations.
Their expertise, craftsmanship, professionalism and customer service are exemplary. * ******* ***** *** ** **** ***** **** ****** ****** ***** *** ***** They remind us of the delight of working with local businesses. Thank you !
****** **Kaoud Carpets & Rugs
Date: 07/05/2023
Thank you so much!Review fromJulie L
Date: 05/13/2023
5 starsJulie L
Date: 05/13/2023
Kaoud Carpets and Rugs has a huge variety of rugs and carpets to choose from and the brother and sister who run the family business provide a very welcoming environment. Their delivery people are highly professional who make sure the installation is done perfectly.Kaoud Carpets & Rugs
Date: 05/15/2023
Thank you for the kind words!Review fromEmily B
Date: 03/21/2023
5 starsEmily B
Date: 03/21/2023
We went to Kaoud Carpets for a runner on our staircase. When we entered, Fred immediately greeted us and guided us through the plethora of options. Fred helped us narrow down to a few choices and sent us samples. Our runner was installed perfectly and we couldn’t be happier! We will absolutely be returning to Fred for future carpets.Kaoud Carpets & Rugs
Date: 03/22/2023
Appreciate your business!Review fromsarah r
Date: 01/18/2023
5 starssarah r
Date: 01/18/2023
have used kaoud for years, my parents used them for years before that as well, and I couldn't happier. they do an incredible job and are so responsive to and emails. so easy to schedule a pick up and they do miracles with our carpets. couldn't recommend them more.Kaoud Carpets & Rugs
Date: 01/20/2023
***** Thanks! It's our most extreme pleasure to help you all out! Cheers. Stay Well.Review fromLoralee H
Date: 12/21/2022
5 starsLoralee H
Date: 12/21/2022
Kaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from *** It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. Wonderful people to work with, very professional. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs.Kaoud Carpets & Rugs
Date: 12/21/2022
Thank you!Review fromStewart W
Date: 11/13/2022
5 starsStewart W
Date: 11/13/2022
This was our first time visiting Kaoud Carpets & Rugs, and we will be returning there soon to make our next purchase. We were greeted as soon as we walked into the store. Joanne gave us the choice to browse on our own or , if we wanted help, to receive pressure-free advice. She was friendly and helpful and guided us to a few rugs that we liked a lot and fit our needs well. We were able to buy a rug quickly and efficiently and had it home that day.
Later that day I was talking with my sister and learned that many of her friends have been shopping at Kaoud for years and keep returning to make new purchases. We made a fortuitous discovery.Kaoud Carpets & Rugs
Date: 11/14/2022
Thanks so much for allowing us to help! It was our pleasure.Review fromKatie H
Date: 09/16/2022
5 starsKatie H
Date: 09/16/2022
I received excellent customer service from initial browsing through to delivery in my experience with Kaoud rugs. Communication was thorough and prompt. Ease of shopping and payment was beyond what I could have anticipated. And, the rug we chose is the perfect completion to our home!Kaoud Carpets & Rugs
Date: 03/22/2023
Thank you so much for the kind words.
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