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Business Profile

Gift Cards

CashifyGC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gift Cards.

Complaints

Customer Complaints Summary

  • 120 total complaints in the last 3 years.
  • 16 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent my gift card to be sold on 4/21/2024. They used the funds completely on 4/22/2034. I have emailed them 7 times and chatted in 10 times and the only reply from “Jack Smith” was that he would reply to me. I just want the money promised or gift card refunded immediately.

  • Initial Complaint

    Date:05/02/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 26th 2024 my posted a gift card for sale on their website Apple discharge for $95 and they were supposed to give me $84 and I never received payment even though they resumed the gift cards CGC-427690054

  • Initial Complaint

    Date:04/23/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sold this company a gift card from Amazon for $125 conformation number CGC-281896469. Despite me filing a complaint against them on trust pilot they acted like they would finally pay me but never did so
    ... The person was also very rude to me on the review page... Which in turn caused me to be rude back.... They ripped me off and stole my giftcard and promised me 200$ if I could prove they were the ones at fault. I have very good evidence to support that it was indeed their wrong doing but they still have not paid me!

  • Initial Complaint

    Date:04/22/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 18th I was scrolling thru sites looking to sell my gift card and I stumbled upon this site called cashifygc.com they advertise sales of gift cards and that they buy them aswell so I submitted my home depot gift card that had $300 dollars they then messaged me prompting me that they will get back to me within 8hrs so I then waited and noticed the following day that my gift card was being spent I messaged the website about this and they are yet to get back to me they've spent all my money and now they're dodging me they've done this before to me last year of November for $220 I thought it was the walmart app that were responsible for this but no it's theses scammers from cashifygc.com I want my money back from theses assholes can you guys please help me

  • Initial Complaint

    Date:04/17/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 4-16-2024 I submitted a gift card to exchange for cash on cashify and I had 165.52 on my gift card and they zered it out and took all the money off of it. I have not received any payment whatsoever and they will not email them back

  • Initial Complaint

    Date:04/17/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I submitted my kohls giftcard for $200 and only received the initial email with my confirmation number CGC-489374651. Now it's been over 4 days and they took the money off the card but did not pay me nor will they respond to emails or their support chat on the website. They falsely advertise you will be paid within 24 hours and convince you that tons of people have had great reviews but I have not experienced anything good from this company. It's ridiculous they are even allowed to do business.

  • Initial Complaint

    Date:04/10/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a $ 500.00 dollar apple gift card and I was trying to sell it on line that I thought was a reputable site but they depleted all the funds and I’m left with nothing.
    This company is a scam.

  • Initial Complaint

    Date:04/09/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 5th 2024 I submitted a form to sell a $190 Starbucks gift card. I received an email stating that within 8 hours I would receive another email with payment details and that if I did not receive another email the card was not accepted. On April 6th I checked the balance of the card and it had been wiped out. Zero balance. I never received any confirmation that the card was accepted or any payment for the card. I have tried to contact customer support and only got a response on a review I left to which they told me " thank you you don't need to use us again" they have essentially stolen my gift card and have offered absolutely no assistance or shown any interest in correcting the issue.

  • Initial Complaint

    Date:04/08/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reviewed the gift card from Cashify GC website and I exchanged an Apple gift card for $500. The website states that they will contact me in 8 hours and when I checked the gift card the balance was $0.00. I did the transaction on 3/19/24, no one is responding to my emails, and the transaction number is CGC-451056121. Thanks in advance. Upon clearance I will update my review status.

    Update: name is Charlene Ellison
    You can pay via PayPal provided using my email address or if needed phone number.

    Hello, I understand the weekend, but it's Monday and it should be some kind of urgency to make the payment.

    The email from you:

    Hi Charlene,


    Your Reference Number is: CGC-451056121
    We hope this message finds you in good spirits.

    We wanted to provide you with an update regarding the gift card details you recently submitted to Cashify GC.
    Our team is currently in the process of carefully reviewing the information you provided. This step is essential to ensure accuracy and authenticity, as well as to maintain the highest quality standards for our valued customers and vendors.
    In approximately 8 hours, you can expect to receive an email from us. This email will inform you about the status of your gift card submission. Please remember to keep an eye on both your inbox and spam folder during this time.

    That was almost a week now ??
    Now I feel that you are playing with me, because you have had plenty of time to pay me. Ok If I do not receive payment today I will leave a awful but the truth, the entire email sent to me by you, and report you to the Better Business Bureau!!!!!!!!!!!!!!!!!!!!!

    Update 3/27/24
    I have not received received payment or email from the Cashify GC. Cashify GC is not a good business and did not honor and basically stole from me regardless knowing they cleared the gift card and sent NO payment to me.
    FRAUD ALERT!!!!!!!!!!

    Also, if payment is not made by 3/29/24 I will post this on every social media and run ads promoting this on TikTok ??. This is a horrible experience and you are very unprofessional!

    NO communication Scammed me out of my money!!!!
    Update 04/04/2024 NO PAYMENT
    Update 04/08/2024 NO PAYMENT

    Date of experience: March 19, 2024

  • Initial Complaint

    Date:04/05/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This won't happen again.
    I was promised 8 hrs. It's been days the gift card is now empty, so I'm confused why they haven't sent my money. It was supposed to go to my cash app $ashoverhere but I've gotten nothing. My reference # is CGC-528389982.

    Date of experience: April 03, 2024

CashifyGC is NOT a BBB Accredited Business.

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