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Business Profile

Auto Parts

AutoZone # 1150

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromEmily P

    Date: 10/08/2024

    1 star
    I recently purchased a new battery from Autozone in Philadelphia. Within a month, the battery was dead. Despite multiple attempts to have the issue resolved, the Autozone in Rehoboth Beach consistently refused to acknowledge the problem or offer a refund.

    After the battery failed again, I had to tow my vehicle to a Toyota dealership for repairs. The dealership confirmed that the Autozone battery was defective.

    I returned to Autozone in Rehoboth Beach with proof of the battery's failure and the dealership's diagnosis. However, the store refused to take responsibility and continued to deny the battery was defective.

    I strongly advise against purchasing batteries from Autozone's Rehoboth Beach location. Their lack of customer service and dishonesty are unacceptable. I am prepared to provide additional documentation to support my claims, including the battery receipt, dealership reports, and towing information.

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