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Business Profile

Credit Cards and Plans

Continental Finance Company, LLC

Reviews

This profile includes reviews for Continental Finance Company, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Continental Finance Company, LLC has 10 locations, listed below.

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    Customer Review Ratings

    4.38/5 stars

    Average of 858 Customer Reviews

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    Review Details

    • Review fromBrenda A

      Date: 06/19/2025

      5 stars

      Brenda A

      Date: 06/19/2025

      Love the person im talking with have a great day God Bless

      Continental Finance Company, LLC

      Date: 06/23/2025

      Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
    • Review fromEddie S

      Date: 06/19/2025

      5 stars
      E Stafford
      The assistant gave me such a good job and handled everything perfectly for me . This is absolutely a great credit card company.
    • Review fromShannon T

      Date: 06/17/2025

      5 stars

      Shannon T

      Date: 06/17/2025

      No wait time on the phone for customer service spoke to someone right away and they resolved my issue quickly

      Continental Finance Company, LLC

      Date: 06/20/2025

      Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
    • Review fromYOLANDA H

      Date: 06/12/2025

      5 stars

      YOLANDA H

      Date: 06/12/2025

      The customer representative did a great job..great customer service and know how to deal with the customers..thank you

      Continental Finance Company, LLC

      Date: 06/17/2025

      Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
    • Review fromDarrien H

      Date: 06/11/2025

      5 stars

      Darrien H

      Date: 06/11/2025

      If the Customer Service representative that I spoke to is any indication of the service to come it’s going to be wonderful!!!
      He was very knowledgeable, easy to understand, and appear to genuinely want to resolve my issue, went above and beyond!!!

      Continental Finance Company, LLC

      Date: 06/17/2025

      Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
    • Review fromEileen T

      Date: 06/09/2025

      5 stars

      Eileen T

      Date: 06/09/2025

      The representative that assisted me was helpful , knowledgeable and efficient. She helped me with a smile. Also she was very friendly. I’ve had 2 cards with the for over a year and I am a satisfied customer

      Continental Finance Company, LLC

      Date: 06/10/2025

      Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
    • Review fromAlvaro A

      Date: 06/08/2025

      5 stars

      Alvaro A

      Date: 06/08/2025

      Good very nice lady shee help me shee put attention when explaining what happened

      Continental Finance Company, LLC

      Date: 06/10/2025

      Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
    • Review fromGladys P

      Date: 06/08/2025

      1 star

      Gladys P

      Date: 06/08/2025

      Cerulean credit card is the worst card ever. I paid my bill on May 31th and my funds still haven't been put on my card. Everyday I call it's something different. I've been told by 4 different customers service reps my funds would be available on the 6, 7, 8 and now they are saying the 9th. Nothing but a bunch of running around. I don't recommend anyone to get this card.

      Continental Finance Company, LLC

      Date: 06/10/2025

      Thank you for the review and we apologize for the frustration and inconvenience. We would love to resolve your concerns. Please reach out to [email protected] for further assistance!
    • Review fromkandye h

      Date: 06/06/2025

      5 stars

      kandye h

      Date: 06/06/2025

      great customer service, helped me make my payment over the phone since the app was having problems .. very polite.

      Continental Finance Company, LLC

      Date: 06/09/2025

      Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
    • Review fromTracy M

      Date: 06/05/2025

      5 stars

      Tracy M

      Date: 06/05/2025

      Resolved my issue with no problems fast effective and polite customer service

      Continental Finance Company, LLC

      Date: 06/06/2025

      Thank you so much for your kind words! I’m glad we were able to get your issue resolved!

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