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Business Profile

Travel Agency

GuestReservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

Customer Review Ratings

1

Average of 444 Customer Reviews

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Review Details

  • Barry S.

    Date: 08/05/2022

    Watch when booking rooms at hotel. I clicked on a Sleep Inn web site and before I saw that the link took me to a hotelvalue.com site I booked a room. I called immediately and they would no issue a refund. They even added a nondisclosure tax and service fee of $80. Total scam.

  • Susan D

    Date: 08/02/2022

    Guest reservations.com passes itself off as the official reservation site for hotels. I wanted to stay at the Doubletree in Billings. Doubletreeguestreservations.com. was at the top of the list in my search. It looked official. I’d finished and was ready to press complete, when I noticed the total was much higher than expected. They added $160 in fees for their service—a total of about $630 for two nights. The Doubletree’s price was slightly higher, but the total on the real site was $491. Guest reservations is a scam and shouldn’t be allowed. It made me wonder if I’ve fallen for their scam in the past. They count on people trusting them and rushing through the process. Don’t do it.

  • Kenneth F

    Date: 07/29/2022

    Guest reservations.com is a extremely deceptive site that poses as the hotel site instead of a third party vendor to charge exorbitant fees. The URL for them included the hotel name followed by “guestreservations.com” which made me believe this was the reservation site for the hotel.

    They do their best to make the consumer believe this is the hotel site all the way through the transaction. They have carefully created their company name of “guest reservations.com” to be able dupe the consumer. This is a sad commentary on the lengths this company will go through to make a dollar.

  • Theresa T

    Date: 07/25/2022

    Stay away.

    All I wanted to do was extend a room. They kindly said they could do that if we change reservations from the beginning again. What they did was double charge me a cancellation fee on top of a much high room fee. I feel cheated and do not want that to happen to anyone else. What a dishonest nightmare

GuestReservations.com is NOT a BBB Accredited Business.

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