Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Light Fixtures

Capitol Lighting EH Division, Inc.

Reviews

This profile includes reviews for Capitol Lighting EH Division, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Capitol Lighting EH Division, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.76/5 stars

    Average of 67 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNorma B

      Date: 01/29/2025

      5 stars

      Norma B

      Date: 01/29/2025

      Excellent customer service even when I cancelled my order due to finding other light fixtures I liked better. Will definitely shop with them again.

      Capitol Lighting EH Division, Inc.

      Date: 02/03/2025

      Thank you for your kind words! We're so glad to hear that you had a positive experience with our customer service, even after your order change. We truly appreciate your support and look forward to helping you find the perfect fixtures in the future!
    • Review fromLaura T

      Date: 01/29/2025

      5 stars

      Laura T

      Date: 01/29/2025

      Always a great company to do business with. I've been working with them for close to 20 years. They never disappoint.

      Capitol Lighting EH Division, Inc.

      Date: 02/03/2025

      Wow20 years! That means the world to us! Thank you for your loyalty and trust over the years. Were honored to have your continued support and look forward to serving you for many more to come!
    • Review fromRoger M

      Date: 01/08/2025

      5 stars

      Roger M

      Date: 01/08/2025



      The customer service I encountered with Customer Experience Representative Tiffany was outstanding. Tiffany guided me through the process of replacing a defective product. Tiffany followed up, communicating to me by email as the process proceded. Clear, to the point and expeditious.

      Capitol Lighting EH Division, Inc.

      Date: 01/15/2025

      Thank you for your wonderful feedback! Were thrilled to hear that ******* provided you with outstanding service and guided you through the replacement process seamlessly. Clear and efficient communication is what we strive for, and its great to know she made this experience so smooth for you.

      We truly appreciate your kind words and look forward to assisting you again in the future!
    • Review fromVenkata E

      Date: 01/03/2025

      5 stars

      Venkata E

      Date: 01/03/2025

      Excellent Service and immediate response. So helpful. I highly recommend to buy from 1 800 Lightning

      Capitol Lighting EH Division, Inc.

      Date: 01/06/2025

      Thank you so much for your wonderful review! Were thrilled to hear you had an excellent experience with our service. Your recommendation means the world to us. We look forward to assisting you again in the future!
    • Review fromAndrea L

      Date: 12/14/2024

      5 stars

      Andrea L

      Date: 12/14/2024

      What a great company. My item arrived damaged and they immediately made an effort to replace it. I will buy from here again!

      Capitol Lighting EH Division, Inc.

      Date: 01/02/2025

      Thank you for your fantastic review! Were so glad we could promptly resolve the issue with your damaged item and turn the situation around for you. Your satisfaction is our top priority, and were thrilled to hear that youll shop with us again.


      We look forward to helping you find more great items in the future!
    • Review fromPa M

      Date: 12/05/2024

      5 stars

      Pa M

      Date: 12/05/2024

      This company is very supportive when there are delivery issues . Very competent and responsive **************** staff and excellent tracking systems . You learn the most about a retailer when there is an issue

      Capitol Lighting EH Division, Inc.

      Date: 12/09/2024

      Thank you for your thoughtful review! We truly appreciate your recognition of our customer service teams efforts! Its our goal to provide outstanding support, especially when challenges arise. Your feedback inspires us to continue delivering the best experience possible!
    • Review fromMarianne W

      Date: 11/26/2024

      5 stars

      Marianne W

      Date: 11/26/2024

      I needed extra parts to complete my order, but it was Sunday so the parts supplier wasn't open. Chatting with ******, she said she would contact them on Monday for me. On Minday I was able to order the fixtures and ****** ordered to additional parts I needed. It was a great experience.

      Capitol Lighting EH Division, Inc.

      Date: 11/27/2024

      Thank you for sharing your experience! Were so pleased that ****** was able to assist you and ensure everything you needed was taken care of promptly. Providing exceptional service, even when facing timing challenges, is what we aim for. Your satisfaction means the world to us, and we look forward to helping you again soon!
    • Review fromJacquelyn A

      Date: 11/22/2024

      5 stars

      Jacquelyn A

      Date: 11/22/2024

      Excellent service. Addressed my issue right away. Very pleased with quality, discounts, shipping and issue resolution. Thanks so mich!

      Capitol Lighting EH Division, Inc.

      Date: 11/25/2024

      Thank you so much for sharing your wonderful experience! Were delighted to hear that our team was able to address your issue promptly and that youre happy with the quality, discounts, shipping, and resolution provided. Its always our goal to ensure every customer feels valued and supported. We truly appreciate your kind words and look forward to assisting you again in the future!
    • Review fromMisty S

      Date: 11/21/2024

      5 stars

      Misty S

      Date: 11/21/2024

      Quick to ship and beautiful product. Very good communication and A+ customer service!!!

      Capitol Lighting EH Division, Inc.

      Date: 11/25/2024

      Thank you so much for your glowing review! Were thrilled to hear that you loved the product, appreciated the speedy shipping, and had an A+ experience with our customer service team. Your kind words truly make our day! If you ever need anything else, dont hesitate to reach out. We look forward to serving you again in the future.
    • Review fromMelanie S

      Date: 11/11/2024

      5 stars

      Melanie S

      Date: 11/11/2024

      I had a product with a defect. Called customer service and it was taken care of promptly by a knowledgeable, friendly agent!

      Capitol Lighting EH Division, Inc.

      Date: 11/12/2024

      Thank you for sharing your experience! Were glad to hear that our customer service team was able to promptly resolve the issue and provide the support you needed. We appreciate your patience and are happy we could assist. If you need anything else, dont hesitate to reach out!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.