Reviews

This profile includes reviews for Bluegreen Vacations Unlimited, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Bluegreen Vacations Unlimited, Inc.

  4960 Conference Way N STE 100 Boca Raton, FL 33431-3311

• 

  Bluegreen Resorts Management

  PO Box 105192 Atlanta, GA 30348-5192

• 

  Bluegreen Resorts

  PO Box 10592 Atlanta, GA 30310-0592

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  Shenandoah Crossing Resort & Country Club

  10 Shenandoah Crossings Road Gordonsville, VA 22942

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  Bluegreen Vacations Unlimited

  532 W Munroe Ave Wisconsin Dells, WI 53965-8593

Review Details

• Review fromAngela E

  Date: 06/24/2025

  1 star

  Angela E

  Date: 06/24/2025

  Please help BBB!
  We would like to file a formal complaint in writing against Bluegreen Vacations regarding their failure to process the cancellation of our timeshare contract, as well as an unauthorized transaction from our bank account.
  We have been attempting to cancel our contract with Bluegreen Vacations for some time. We expressed our complaints and concerns that we had with their company on several occasions. A representative of the company, *******, informed us in 2024 that if we stopped making loan payments, our contract would be canceled. Based on this assurance, we ceased all payments in December 2024. However, instead of processing our cancellation as instructed, due to a clerical error on Bluegreen’s part, they have been withdrawing payments on one of our loans this entire time.
  This action is completely unacceptable. We urge the Better Business Bureau to investigate this matter and take action to ensure Bluegreen Vacations honors our request to terminate the contract. Thank you for your time and attention to this urgent matter.
  Sincerely
  ****** ******* and ****** ******

  Bluegreen Vacations Unlimited, Inc.

  Date: 06/25/2025

  Dear ****** *******,
  
  
  
  Thank you for
  taking the time to share your review. We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within
  three to five business days so that we can further assist. A member of our team
  will be contacting you at the phone number on file. Thank you for your
  patience, and we look forward to speaking with you soon!
  
  
  

• Review fromEric B

  Date: 06/14/2025

  1 star

  Eric B

  Date: 06/14/2025

  Our journey with Bluegreen has been a long one, we now recognize that we were subjected to a pattern of high-pressure, misleading, and unethical sales tactics. We were led to believe that Bluegreen properties were exclusive and only available to contract holders, repeatedly pressured by today only offers, discouraged from conducting independent research, and manipulated into believing we were making a sound investment. We now know this so-called investment equates to an average of over $414 per night for a weeklong stayan amount that far exceeds the market rate and does not represent any meaningful value.This entire experience has caused us considerable financial strain and emotional distress. We no longer trust the Bluegreen system or its representatives. In total, we have spent $63,541 on these contracts, not including interest or the rising maintenance fees, which have quadrupled since our first contract. At no point were we fully informed of the long-term financial obligations or the true nature of the points system. Sales representatives emphasized only the manageable appearance of monthly loan payments and misrepresented the contracts as appreciating real estate investments that could be passed down to our children, omitting the fact that doing so would also pass along lifelong maintenance fees.Bluegreens tactics do not seem to have changed with Hilton Grand Vacation acquisition.

  Bluegreen Vacations Unlimited, Inc.

  Date: 06/16/2025

  Dear **** *******,
  
  
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  
  

• Review fromNesha S

  Date: 06/01/2025

  1 star

  Nesha S

  Date: 06/01/2025

  I brought a timeshares from blue green in 2018. I really regret wasting my money on this nonsense. Its hard to book vacations and the maintenance fees are through the roof. I highly recommend staying away from this resort because its not worth it. I was paying $200 a month and they make it seem like your saving money with a timeshare but thats not true at all because you can just go online and find get deals online without being ******* into spending thousands of dollars. AGAIN DONT WASTE YOUR HARD EARNED MONEY ON THIS ****!

  Bluegreen Vacations Unlimited, Inc.

  Date: 06/03/2025

  Dear ***** **, 

  
  

  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  
  
  

• Review fromDeborah C

  Date: 04/24/2025

  1 star

  Deborah C

  Date: 04/24/2025

  
  
  Wish I could give less than 1 star. My husband and a jerk took over 10 hours to talk me into a bluegreen about 20 years ago. We used it ( well actually we exchanged our points with RCI) about 3 times. Unless we spend thousands of dollars more we can't even use what we have. There is no way out of it, got scammed once trying to sell back in my younger days. All lies. I hate it, I hate sending $1000 every year for maintenance on something I never use. I even tell them I HATE IT! They do not care. I could go on for hours but will stop there.
  

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/25/2025

  Dear ******* *****,

  
  

  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  
  
  

• Review fromSean S

  Date: 04/11/2025

  1 star

  Sean S

  Date: 04/11/2025

  
  
  Can this be made a zero ? One star is too high for Bluegreen.PC Bayside Resort will lie cheat and sell you a Amercan Express new line of credit that has zero percent interest when making a Hiton purchase.STAY AWAY. We have called 3 times been called back telling they will take care of it but Bluegreen has done nothing to back the lies the representative told us. I have contacted American Express so they know Bluegreen and Hilton are mis representing there brand. I and my wife are done with anymore sales lies and definitely no more purchases Sanford
  

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/14/2025

  Dear **** *******,
  
  
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your frustration.We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromChristina B

  Date: 04/07/2025

  1 star

  Christina B

  Date: 04/07/2025

  My family's experience with BlueGreen Vacations was an absolute disaster that I wish I could warn every potential customer about. What started as a seemingly innocent "free vacation" pitch at a Bass Pro/Cabela's store in 2018 quickly devolved into a traumatic, high-pressure sales ordeal that robbed us of both our time and money. The initial presentation was supposed to be a quick, but it turned into an endless, manipulative 3-hour meeting where we were literally prevented from leaving. With our four teenage children waiting and growing increasingly frustrated, we were systematically worn down by aggressive salespeople who refused to let us exit until we signed their contract. The lies and misrepresentations were countless. They promised exotic vacations to ******, ******* and other dream destinations, but in reality, we discovered these were impossible to book. The sales team conveniently omitted critical information about skyrocketing maintenance fees, the financial burden that would be passed on to our children, and the near-impossible task of actually using our purchased points. We were bullied into two separate purchases totaling over $4,000, with each sales meeting feeling more like a hostage negotiation than a voluntary transaction. Even worse, we've only managed to use our timeshare points once in all these years, rendering our investment completely worthless. To add insult to injury, we later learned that selling the timeshare is practically impossible. BlueGreen's own resale service requires additional fees for a listing that will likely never result in a sale. Save yourself the heartache, financial drain, and emotional stress. This timeshare is a trap designed to exploit unsuspecting families. I cannot emphasize enough: DO NOT SIGN ANYTHING WITH BLUEGREEN VACATIONS!

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/08/2025

  Dear ********* *****,

  
  

  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  
  
  

  
  

   

• Review fromIrma A

  Date: 04/05/2025

  1 star

  Irma A

  Date: 04/05/2025

  Como familia en busca de experiencias vacacionales memorables, caímos en la clásica trampa del tiempo compartido, y vaya si nos arrepentimos. Lo que empezó como una presentación aparentemente inocente en Bass Pro Shop se convirtió rápidamente en una pesadilla financiera que nos ha dejado sintiéndonos engañados y atrapados. Lo que no te dicen de antemano son los astronómicos costos adicionales. Nuestro sueño de visitar México anualmente se convirtió en una carga financiera, y los puntos se volvieron casi imposibles de usar eficazmente. Incluso después de alcanzar su supuesto estatus "Oro", reservar vacaciones siguió siendo una tarea titánica. Las tácticas de venta son, simple y llanamente, depredadoras. Se dirigen deliberadamente a las familias, utilizando la manipulación emocional y promesas de beneficios futuros. Múltiples reuniones de alta presión, a menudo de horas de duración con nuestros hijos presentes, parecían más negociaciones de rehenes que conversaciones de negocios legítimas. ¿Lo más indignante? Su intento de arrastrar a nuestros hijos adultos a este atolladero financiero. La compañía presentó el tiempo compartido como una herencia, ocultando cuidadosamente la posible deuda y las dificultades financieras que heredarían. Nuestra experiencia con Hilton Grand Vacations ha sido un auténtico desastre financiero. ¡Ahórrese el dolor y manténgase alejado de esta trampa del tiempo compartido!

  
  

   

  
  

  Translation: As a family in search of memorable vacation experiences, we fell into the classic timeshare trap, and boy, do we regret it. What began as a seemingly innocent presentation at Bass Pro Shop quickly turned into a financial nightmare that has left us feeling duped and trapped. What they don't tell you upfront are the astronomical additional costs. Our dream of visiting Mexico annually became a financial burden, and points became nearly impossible to use effectively. Even after achieving their supposed "Gold" status, booking a vacation remained a herculean task. The sales tactics are, plain and simple, predatory. They deliberately target families, using emotional manipulation and promises of future benefits. Multiple high-pressure meetings, often hours long with our children present, felt more like hostage negotiations than legitimate business discussions. Most outrageous? Their attempt to drag our adult children into this financial quagmire. The company presented the timeshare as an inheritance, carefully concealing the potential debt and financial hardship they would inherit. Our experience with Hilton Grand Vacations was a complete financial disaster. Save yourself the pain and stay away from this timeshare ****!

  Bluegreen Vacations Unlimited, Inc.

  Date: 04/07/2025

  Estimada **** *******,

  
  

  Gracias por tomarse el
  tiempo de compartir su evaluación. Lamentamos sinceramente saber de su
  experiencia. Estaremos encantados de hablar con usted con mayor detalle dentro
  de tres a cinco días hábiles para que podamos ayudarle más. Un miembro de
  nuestro equipo se comunicará con usted al número de teléfono registrado.
  ¡Gracias por su paciencia y esperamos poder hablar con usted pronto!

  
  

  Translation:Thank you for taking the time to share your review. We sincerely regret hearing about your experience. We'd be happy to speak with you in more detail within three to five business days so we can assist you further. A member of our team will contact you at the phone number on file. Thank you for your patience and we look forward to speaking with you soon!

• Review fromRob S

  Date: 03/27/2025

  1 star

  Rob S

  Date: 03/27/2025

  
  
  I signed up for this TS 24 years ago and only used their resorts 5 times and spent over $25k. I was so unimpressed with their resorts I have not used it in 15 years. Even if I wanted to my points won’t get me a booking anywhere. This is one of the most deceptive companies I have ever come in contact with. They will sell you lies! Their resorts are unkept and dirty. As soon as you arrive they will pester you over and over to attend an owners update where their sales reps and managers will tell you whatever to get you to buy more points. The maintenance fees will never stop and they keep going up!! The sales reps will lie to you and tell you can get rid of it, which simply is not true! I have tried to get out of it and they will tell you to gift to a friend or family member, sell it (couldn’t give it away) or better yet they want you to spend more $$ to get out. ******!! STAY AWAY. These timeshare companies should be illegal and liable for their deceptive actions! If I could give them 0 stars I would!
  

  Bluegreen Vacations Unlimited, Inc.

  Date: 03/31/2025

  Dear *** **********,
  
  
  
  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment.We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!

• Review fromNicole K

  Date: 03/24/2025

  1 star

  Nicole K

  Date: 03/24/2025

  if i could give 0 stars, I would. My wife and I were basically conned and trapped into purchasing a plan that literally doesn't even give us enough points to do anything or go anywhere, which is not something they tell you when you purchase. The "hour long" presentation turned into almost 8 hours of negotiating after we told them no multiple times but they just kept insisting and promising more and more things that ultimately became lies. 8 hours. That was my entire day. They show you all the beautiful resorts not telling you that if you ever want to stay there for more than just 2 nights its going to be thousands and thousands of points. They also don't tell you that points expire and you need to pay to roll them over, but then you can only use them in "off seasons". Every single time we have tried to book anything, there has been an issue and this has been the most expensive mistake of my life. Not to mention that these people don't care that they are conning you and anytime you travel to one of their resorts they force you into an "hour long presentation" that turns into many hours of them trying to get you to buy more points and you politely saying no and they won't let you leave no matter how many times you say no. It's disgusting what these people do.

  Bluegreen Vacations Unlimited, Inc.

  Date: 03/26/2025

  Dear ****** ******,

  
  

  Thank you for taking the time to share your review. We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
  
  
  
  

• Review fromJessi C

  Date: 03/24/2025

  1 star

  Jessi C

  Date: 03/24/2025

  I had called Bluegreen after finally finding a number for responsible exit strategy. The guy was helpful and told me some options but that I was gonna have to calm the mortgage department and see what they would offer. When I fianlly got a hold of someone there, she informed me that they "were reviewing the policies and didn't have an offer for me at this time." The lady couldn't tell me when that would be done either; it sounded completely fabricated. I have since tried to call again but no one even answers and I've left voicemails. I'm gonna start all over again.

  Bluegreen Vacations Unlimited, Inc.

  Date: 03/25/2025

  Dear ***** ********, 

  
  

  Thank you for taking the time to share your review. We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!