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Business Profile

Hospital

Manatee Memorial Hospital

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Manatee Memorial Hospital's headquarters and its corporate-owned locations. To view all corporate locations, see

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Manatee Memorial Hospital has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/07/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Was taken to the Er at Manatee Memorial by ambulance after an auto accident on January 1, 2023. I was asked by EMT what hospital and I said ******** Memorial and was denied my request. I had Severe lacerations to the ****************** and head trauma. Instead of triaging me, I was put in a wheel chair and a nurse rolled me into the waiting room and left me there to wait. There were many more mistakes but I was appalled when I get a notice that I owe over $37,000 for this visit. I was in and out in just 2 hours. Treated absolutely horrible, the doctors dictated notes claimed that they did treatments that were not even done. They stated they washed my wounds and stitched me up. I walked out with my face still covered in blood with glass all over me. None of that was done. I have pictures too. I had 3 Cat scans and was charged $10,000 for each one. Even my primary care physician was appalled at the care I got. Stitches on the face were done horribly. Major concussion, actively vomiting in the waiting room but they documented I had no dizziness, nausea or vomiting. I have ******* ******** but they did not take that information. I never got a **** but yet it was sent to my auto insurance. Not even a detailed ****. I waited 3 months to finally find out my insurance company got the ****. I called and asked them to **** ********. And that the date of birth needed changed so that ******** would pay. They refused. I got a past due **** and I entered my ******** information on the back and the change of date of birth. They still would not ****. Now that Im getting a settlement they are trying to put a claim on it. My auto insurance already paid them $10,000. The ambulance was paid by ******** but hospital will not **** them. I ended up at another hospital 2 days later because they did not treat me correctly. Second hospital did same exact treatment minus the stitches and their **** was only $2800. They also ****ed ******** and got paid.

    • Initial Complaint

      Date:01/19/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The time was June 30, 2021. I was taken to the hospital for some reason to be examined, but instead of going to the emergency room, I sat on a bench in front of the information center at the hospital. The doctor (I'm not sure, probably also a male nurse) came over to ask about my condition and ordered me to be examined. The doctor's ******** was very bad because he ordered me to do tests I didn't want to do at least 3 times by yelling in a threatening tone, but I refused to do them all. Finally the doctor left and I left the hospital. On January 19, 2022, I received a letter from a debt collection agency a few months ago telling me that I owed the hospital $1061 for treatment, account number **********, reference number ************. I was shocked because I didn't even receive a bill from the hospital and then the hospital just passed it on to the debt collection agency. I called and complained to the debt collection agency immediately after I found this out. I was very unhappy with the hospital's approach. First, I did not show up at the emergency room but at the front door of the hospital, and second, I did not undergo any tests or treatment, and then the hospital came to me for money through a debt collection agency, which is medical fraud.

    • Initial Complaint

      Date:09/08/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I could not pay my billl in full 1900.00$I set up a payment schedule and was paying ****** a month got the bill to ******* But than i did not receive billing statments for two months the next bill i recieved was from a collection agency my crediit is 820 I dont know why they didnt warn me about this problem No one there is helpful im 80 yo and ever missed a payment

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