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Business Profile

General Contractor

Fhia, LLC

Headquarters

Reviews

This profile includes reviews for Fhia, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Fhia, LLC has 5 locations, listed below.

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    Customer Review Ratings

    4.32/5 stars

    Average of 244 Customer Reviews

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    Review Details

    • Review fromBill N

      Date: 07/03/2024

      4 stars
      The workmanship was good (even the city inspector said they did a good job) and the crew was very nice however it was very difficult to communicate with the workers since they spoke virtually no English and we dont speak Spanish. There were no issues with the ground floor windows but the upper floor window accordion shutter was removed (which was not supposed to happen) necessitating repair work around the window. This will require us to have the stucco repainted and the metal roof below the window is now stained and discolored which seems to be a permanent issue.
    • Review fromMaggie B

      Date: 07/02/2024

      1 star

      Maggie B

      Date: 07/02/2024

      People, do not trust nor use this company. As this is a scam. I have condensation from all the windows they have installed and I have snakes and worms as well as bugs coming in through the windows thanks to cameras I have placed in the windows. I have called and tried to get this company to fix the problems and they have not done anything even though they said I have lifetime warranty FHIA IS A BIG SCAM AND NONE OF THE WINDOWS ARE DOUBLE PANES AS WRITTEN IS THE WARRANT. Please DO NOT USE FHIA AS THEY DO NOT DELIVER WHAT THEY CHARGE YOU FOR. I have the media trying to help me to get FHIA to do good on what I paid for

      Fhia, LLC

      Date: 07/19/2024

      Condensation is not created by our window.  It is created when there is a drastic difference between the temperature outside vs the temperature inside.  ********** star rated windows you have are probably keeping the heat out and allowing the cool air to stay in.  As far as bugs are concerned we would like to investigate what we can do.  We certainly honor our warranties our service department would be happy to try an assist you with your problems. We have over 350k customers and honor warranty claims as the come up.  We invite you to come to our office and meet our team.  The word scam is one we take very seriously we strongly refute.  Please call me *********************

       

       

    • Review fromJay N

      Date: 07/02/2024

      5 stars
      FHIA did an excellent job. The staff from the sales, support and installation teams were very friendly and professional. They completed the job on time. The door installation looks great and works great.
    • Review fromBrenda K

      Date: 07/02/2024

      5 stars
      FHIA, very good customer service. awesome windows, especially the Hurricane impact sliding glass doors.This company did an excellent job replacing our old windows and glass doors
    • Review fromVictoria L

      Date: 07/01/2024

      5 stars
      Excellent professional installers for the hurricane impact windows I got. Custom made and service was quick.
    • Review fromShawn D

      Date: 07/01/2024

      1 star
      The sales person was great: informative and helpful. The installers however could not speak english and they never verified the windows that were coming off the truck were the windows we ordered. The sealant that was used was also giving off fumes for three days, which caused headaches, nausea, and dizziness. When I asked about the smell they said the interior caulking doesn't have any odor, but the outside stuff does--so I am assuming they used the exterior stuff on the inside. I asked the ******* for the manufacturer safety data sheet and he kept saying he'd look into it. Finally, when my wife spoke to him over the phone, he didn't even know what an MSDS was. The lock on the slider they installed also doesn't always lock or unlock without first leaning against the slider to push it further into place, so not a good thing if there is ever a fire. The windows that the installation sheet says were installed also differ in description from what the operations manager described to me over the phone."You had PVC double-paned windows installed," the ops manager said."Umm, we bought triple-paned," I replied."Oh, uh, yeah... I guess they could be considered triple paned," he responds.This can't just sound shady to me. Nor does it sound professional. He also promised the ******* would be out for the final inspection when our front window got sealed, and this too didn't happen.Never recommending these people to anyone. Sadly, I work for a residential pes control company and have over 700 customers. I always like to refer to my customers the companies my wife and I have had good luck with, but this definitely won't be one of those.
    • Review fromPaola F

      Date: 06/28/2024

      5 stars
      Very good job, professional people, clean job. This time they install a new front door, but I worked with them three years ago where they install all windows and sliding doors, great job, not complain at all.
    • Review fromIris F

      Date: 06/27/2024

      5 stars
      I was very pleased with the work done on my impact windows and replacement back door. The installers were professional and polite. My house looks great and I am well prepared for hurricane season.
    • Review fromHeather M

      Date: 06/26/2024

      1 star
      This company is price gouging. on June 25, 2024, one of their agent came to my home to provide a reroof estimate. They quoted a price of $71,300 to do Shingles and $98,500 to do Metal roof. The house is only 1810 square foot. They are attempting to charge consumers more than five (5) times the normal, standard estimates being provided by other companies in **************.
    • Review fromColleen H

      Date: 06/26/2024

      5 stars
      From sales to install and after. You could not find nicer people! They did outstanding work and VERY CLEAN!!They have 0% financing options and will help you all the way !

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