Business Profile
Travel Services
Take A Break Travel, LLCHeadquarters
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Reviews
This profile includes reviews for Take A Break Travel, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
4.36/5 stars
Average of 541 Customer Reviews
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Review fromApryl S
Date: 07/10/2023
1 starApryl S
Date: 07/10/2023
This is a scam, I paid for the promotion and have yet to be able to get a live voice and ***************. Please don't get involved with these people if you value your money.Take A Break Travel, LLC
Date: 07/11/2023
Thank you for taking the time to address your concerns regarding your cruise vacation. Please be advised that *** has contracted with our travel partner GOCRV for fulfillment of these reservations. Unfortunately, due to the popularity of this offer as well as the high demand for travel currently, they are experiencing higher than usual call volumes. We apologize for this inconvenience and have forwarded your information to their senior management team so that they may follow up with you immediately.Review fromDana C
Date: 07/10/2023
1 starDana C
Date: 07/10/2023
This is a SCAM! DO NOT BOOK TRAVEL WITH THEM. I am an idiot for giving them my credit card number. I bought the package on May 23, and I called in May, June, and today and keep getting the same run-around: "Your refund has been sent to processing." Today I was told that the person I spoke with was in upper management and he would process my refund. He has an attitude, and his voice is so mundane you can tell he hates his job. Please do not fall prey to them like I did. They keep telling you the refund is processing, so it is after the 30 days refund deadline. I called the day after. I WANT MY MONEY BACK. This is the worst company ever. I am so mad at myself.Take A Break Travel, LLC
Date: 07/12/2023
Thank you for taking the time to address your concerns regarding your vacation package. At this time, we need further information to locate your account so that we may assist you: such as your account number, phone number, and full name of the person who purchased the vacation. Please feel free to contact TAB directly. TAB is available Monday Friday from 9:00 am ET 6:30 pm ET by calling ************.Review fromArwa M
Date: 07/01/2023
1 starArwa M
Date: 07/01/2023
customer service unreachable They are a scam the number they give you to call for help doesnt work Stay awayTake A Break Travel, LLC
Date: 07/04/2023
Thank you for taking the time to address your concerns regarding your cruise vacation. Please be advised that TAB has contracted with our travel partner GOCRV for fulfillment of these reservations. Unfortunately, due to the popularity of this offer as well as the high demand for travel currently, they are experiencing higher than usual call volumes. We apologize for this inconvenience and have forwarded your information to their senior management team so that they may follow up with you immediately.Take A Break Travel, LLC
Date: 07/05/2023
Added response from GOCRV: Thank you for taking the time to address your concerns. When calling in the future, please have the person named on the account, *************************, call in to book the reservations and/or verify the information on the account. The person that has been reached at the phone number listed has not been able to verify the information, and would need to be added to the account by the accounts owner in order to verify the account themselves. GOCRV can be reached at *************** .Review fromEscobar A
Date: 06/26/2023
1 starEscobar A
Date: 06/26/2023
A.Q I rate this company less than a star. I originally purchased a package from Grand ********* cruises, then it passed to this company "Take A Break Travel" which has since changed considerably from what was outlined in my original purchase agreement. The cruise was suppose to be a 5 day cruise to ******* and 6 days on *******. Now is just a 2 day cruise with no stay in *******. the other days in *******. But the cruise is what prompted me to get the package. Also when I original booked it pre-covid, in the contract was never mentioned about the time share presentation that I was supposed to attend. Now if i dont attend i can not go into the 2 day cruise and they will keep a deposit to book the presentation.?? I say this travel company is a scam. They Keep asking for money, Taxes for this, fees for that so many hidden fees that will not tell you at the beginning. At the end this trip is no longer in alignment with my original purchase agreement. An advise for costumers read reviews before purchasing this promotions. If is sound too good its probably not that good. And yes stay away from this company.Take A Break Travel, LLC
Date: 06/30/2023
Thank you for taking the time to address your concerns regarding the cruise vacation you purchased from Grand ********* Cruises (GCC). Please be advised that Take a Break Travel (TAB) was contracted to fulfill a portion of GCCs vacation packages. At this time, we need further information to locate your account so that we may assist you: such as your account number, phone number, and full name of the person who purchased the vacation. Please feel free to contact TAB directly. TAB is available Monday Friday from 9:00 am ET 6:30 pm ET by calling ************ and GCC can be reached via email; **************************.Review fromKevin F
Date: 06/16/2023
1 starKevin F
Date: 06/16/2023
Don't use this place they never fulfill there obligations...told us to send receipts for gas to trip to ******* for my $200 gas reimbursement...but they just voided it...said receipts not valid...this is the biggest joke of a vacation package place ever...stay away from here...they lie to you to get your money then don't do what they say......bought pre covid for $1900 then couldn't go on our cruise due to covid...had to extend package so another $500...then took the land stay and was told to send in original gas receipts...no photo copies would work and just like I thought would happen said receipts not valid and since you sent originals like you were asked you just s*** out of luck...wasn't really surprised...won't ever use them again...there lose since I do travel for vactions...I just want to warn as many people as I can about this place..they will take your money and run...I still have a trip to ***** to use but don't think they will even honor that....we need to join together and *** them so they can go bankrupt..STAY AWAY FROM HERETake A Break Travel, LLC
Date: 06/26/2023
Thank you for taking the time to address your concerns regarding your vacation that you purchased from Complete Reservations Solutions. Please be advised that Take a Break Travel is the fulfillment center for a portion of CRSs vacations. Complaints such as this would need to be submitted directly to your package provider CRS as Take a Break Travel only fulfills the package as outlined by your provider. They can be reached via email at **************************************Review fromBryona P
Date: 06/16/2023
1 starBryona P
Date: 06/16/2023
They are a scam the number they give you to call for help doesnt work I finally got ahold of someone today and they said i cant get a refund because Im past thirty days and Ive been trying to get someone on the phone the second day after purchasing . Every time i call i get no answer i want my money backTake A Break Travel, LLC
Date: 06/27/2023
Thank you for addressing your concerns regarding your ******* vacation package you purchased over the phone. Upon review of your account, you purchased your package over our phone sales line on 3/10. Once payment is completed, clients are sent a Welcome email and a text including the link to your purchase, as well as the phone numbers that our agents can be reached at, since our sales number is an outbound only phone line and does not connect to a travel agent. As a good faith gesture, we have provided you a full refund on your package amount, please allow 5-7 for those funds to become available to you. Please feel free to contact Take a Break Travel directly should you have any additional questions and or concerns. We are available Monday Friday from 9:00 am - 6:30 pm ET by calling **************.Review fromJoAnne P
Date: 06/06/2023
1 starI tried to book my reservation. . I got someone who had a child talking to them the whole time . Then asked for my birthday and I said I already gave you my date of birth when I booked and they said its not in our records. You dont need my date of birth as I already gave you this information . .I was told that they couldnt go any father with out that info. I asked for a supervisor was told they dont have one go on the website . To which I tried but could find a website. I dont want to give you any stars for thisReview fromKayla H
Date: 06/01/2023
1 starKayla H
Date: 06/01/2023
Booked a 2 bedroom April 11, 2023. They tell me I have to call 2 weeks before my booking on July 30-aug 2. I get a call today saying the agent who booked screwed up the reservation and booked me at wrong resort. To make it worse they said the correct one has no 2 bedroom available and that since its over 30 days after April 11 I would not get a refund. They literally said there was no availability for my self and my 2 teenage boys but wouldnt refund me either on the item I purchased.Take A Break Travel, LLC
Date: 06/14/2023
Thank you for taking the time to address your concerns regarding your Poconos Vacation that you purchased online. While we travel thousands of satisfied families a month, sometimes things happen outside of our control that we need to address. Unfortunately, due to the popularity of this offer, the hotel allotments were oversold and the reservation could not be booked as is. We offered alternative accommodations or the option to book at a later date. Even though our refund policy allows you to cancel within 30 days of purchase, which is clearly outlined in your Terms and Conditions prior to purchase and post purchase in the text and email your received from us (copied below), as a show of good faith, you have already received your money back from your banking institution, and you no longer have an active account with **********************. Should you have any other questions or concerns, you can contact Take a Break Travel directly at ************ Monday Friday 9 am ET 6:30 pm ET.
Please see the link provided, and copied below: ************************************************************************************************
YOU MAY CANCEL THIS CONTRACT WITHOUT ANY PENALTY OR OBLIGATION WITHIN 30 DAYS FROM THE DATE OF PURCHASE OR RECEIPT OF THE VACATION CERTIFICATE, WHICHEVER OCCURS LATER. YOU MAY ALSO CANCEL THIS CONTRACT IF ACCOMMODATIONS OR FACILITIES ARE NOT AVAILABLE PURSUANT TO A REQUEST FOR USE AS PROVIDED IN THE CONTRACT. IF YOU DECIDE TO CANCEL, YOU MUST NOTIFY THE SELLER IN WRITING OF YOUR INTENT TO CANCEL BY RETURNING THE CERTIFICATE AND SENDING NOTICE TO: TABT VACATION VIP AT ***************************************************************************************************. NO PURCHASER SHALL RELY UPON REPRESENTATIONS OTHER THAN THOSE INCLUDED IN THIS CONTRACT.Review fromTyra H
Date: 05/31/2023
1 starTyra H
Date: 05/31/2023
I purchased this over the phone on March 16. I spoke with ***** about purchasing this and a cruise package. I wasnt sure about the cruise because I hadnt spoken to my husband so we confirmed the dates for my trip and I was told someone would call me with more information regarding my trip. I spoke with ***** the next day about the cruise and confirmed the dates for my trip to *******. I never received any communication until April 25th or 26th when I received an email that my check in location had changed. Then, on May 31, about 30 days before my trip, I received a phone call that my dates were cancelled and I could reschedule. I told them I would rather a refund because those were the dates I needed. They then told me they didnt offer refunds and I should have read the paperwork I signed. I never signed paperwork and never received any communication on the trip. The agent, A.J, tried to send me an email showing proof of what I signed and agreed to, though I only had phone communication, and their email system wasnt working so now Im just out of $99 and all they can tell me is we can book you for different dates. If youre thinking of booking with this company, DONT!! Run the other *********! This is a scam!!!Take A Break Travel, LLC
Date: 06/06/2023
Thank you for taking the time to address your concerns regarding your ******* vacation package you purchased over the phone. As part of the booking process, a $49.00 Refundable deposit is collected and later refunded upon completion of the required sales presentation, as noted in your Terms and Conditions and copied here A $49.00 Refundable Reservation Deposit will be charged at the time of booking to guarantee your arrival. Deposits will be refunded in full upon completion of your required presentation in its entirety. See below link:
*****************************************************************************
Although clients are only entitled to a refund within 30 days of purchase, as noted in your Terms and Conditions, we have provided you a full refund back to the original credit card used to the purchase. Please allow 5 7 business days for your banking institution to make those funds available to you for use. Please feel free to contact ** directly should you have any additional questions or concerns. We can be reached Monday Friday from 9:00 6:30 pm ET by calling ************.Review fromDavid R
Date: 05/29/2023
2 starsDavid R
Date: 05/29/2023
Paid for a cruise in full before COVID and this company inherited the package from
Grand Caribbean cruises paid over 1,500.00 and instead of explaining and giving us a refund put us in a time share package we paid additional cost of over 800.00 dollars more at the end of trip cost should have been a lot less than what we paid. We have more trips they will offer us but we are scared of the hidden fees just be honest with the people you might be able to sell time shares this was a very expensive lessonTake A Break Travel, LLC
Date: 06/02/2023
Thank you for taking the time to address your concerns regarding the cruise vacation you purchased from Grand Caribbean Cruises (GCC). Please be advised that Take a Break Travel (TAB) is the fulfillment center for a portion of GCC’s vacation packages. Upon review of your account, we can confirm that your package did include the standard hotel room, but on 2/15/23 you paid to upgrade your hotel room for $328.00. We also collected the $149.00 refundable deposit, which was returned to you upon the completion of the sales presentation, along with the other gifting associated with your package. As it relates to any additional fees paid during the duration of your vacation, we can confirm that there were no other fees collected by TAB other than what was outlined above for the upgraded hotel room. Please feel free to contact TAB to book the other vacations you have available to you, or GCC for any questions or concerns pertaining to the package details. TAB is available Monday – Friday from 9:00 am ET – 6:30 pm ET by calling ###-###-#### and GCC can be reached via email; **************************.
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