Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Holding Company

Southern Home Services

Reviews

This profile includes reviews for Southern Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Southern Home Services has 55 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.74/5 stars

    Average of 1,293 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLinda B

      Date: 03/17/2025

      5 stars
      Pro Plumbing is a great company, and they do fantastic work. the people are very nice, and they show up when they say they will arrive. we have had, Drew, Justin and Tyler that has done work for us on separate occasions and they have all been great. i recommend this company for all your needs. From Roy and Linda
    • Review fromTommy O

      Date: 03/17/2025

      5 stars
      Excellent plumber service and courteous. He arrived on time,took care to keep my area clean a d solved the problem
    • Review fromRobert M

      Date: 03/17/2025

      5 stars
      My assigned tech showed up on time and completed the scheduled maintenance in a timely manner. He also helped us assign new WIFI router to the generator.
    • Review fromKimberly S

      Date: 03/15/2025

      5 stars
      Nate was on time, friendly, knowledgeable, and thorough. He told me exactly what I needed as well as suggestions but never tried to do a hard sell. Scheduling an appointment is easy and office staff is friendly and will work with your schedule. Highly recommended.
    • Review fromCatherine R

      Date: 03/15/2025

      5 stars
      Professional and friendly, very respectful. On time even on a Saturday
    • Review fromWill W

      Date: 03/14/2025

      5 stars
      Kyle took care of my annual spring maintenance on a 21 year old HVAC unit .. he was very professional, knowledgeable, and courteous ..
    • Review fromSam H

      Date: 03/14/2025

      5 stars
      Jordan ******* did a great job today. Very courteous and efficiently did the job in a timely manner. Would recommend him as your technician.
    • Review fromDavid O

      Date: 03/14/2025

      1 star
      Beware Swift Services. $24,000+ for a 1800 sq. ft.house HVAC. The are deceptive and untrustworthy. They took advantage of us during a cold spell telling us our outside unit was not working and we were on emergency power. They could do a temporary fix but we needed a need system. We agreed to the new system and was quoted in the area of $12,000+ (way over priced it turns out should have been no more than $8,000). Put a contract on a tablet in front of me to sign. I trusted then and signed, my mistake. They increased the capacity of the unit without telling me. Why? This led to the need for new duct work. Verbal estimate: $3,000. Billed: $10,000+. Excuse: their salesman mis-spoke. Stuck the contract infant of me on may way to an appointment. I signed trusting the estimate was legit. It wasn't.
    • Review fromBarbara C

      Date: 03/14/2025

      5 stars
      Robert from Dial Duron came out to give us an estimate. He explained our issues, took pictures and set up for his crew to come out and put in new ductwork and insulation. The crew led by Xavier were all hard-working professionals who did a fabulous job. We only had one issue that was quickly resolved by Robert and Judy, who works in the office. I can not recommend this company enough. From beginning to end we had a wonderful experience.
    • Review fromTerry M

      Date: 03/14/2025

      5 stars
      Quality and responsive work by Pro Plumbing. They are the ones I call and the technician, Trent, is so polite and informative.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.