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Business Profile

Fence Services

FM Quality Fence Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/26/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Since 05/01/23 that I signed the contract with ************** and paid the permit fees of $690 he has not progressed with the job, never picked the phone or responded any of my questions.Not only I do not have the job done after signing the contract and paid the fees requested to present the permits and start the work, but also ************** is not reimbursing the money I paid alleging he is out of town (he has been out of town for more than a month now). Do not use this company, total scam and worst customer service I have ever seen.

  • Initial Complaint

    Date:02/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have been chasing the owner ***** for over a year. Always an excuse. Finally we have plans approved by the city and he refuses to answer my calls or text messages. I paid a $5,000.00 deposit. Another contractor called ***** to ask him about the project and he denied all knowledge. ***** signed a contract and refuses to reply.

FM Quality Fence Corp is NOT a BBB Accredited Business.

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