We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Marketing Services

Globovista LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

This profile includes complaints for Globovista LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Globovista LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 12 total complaints in the last 3 years.
    • 12 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/30/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My husband and I were traveling to ******* and had to fill out a C5 form for immigration and was given a website to do this. We were given the option to use the airport kiosk or phone, I chose the phone. due to the number of people using the kiosk. After filling out the form and paying for the service, I was supposed to get an email stating we could enter the country. I never received the email. I used the airport *****, and we were quickly granted permission to enter the country. To this date, I have never received an email from them. I have reached out to them by phone and email and no response from either. I would like a refund on the service they DID NOT provide to us.

      Customer Answer

      Date: 06/06/2025

      My issue has been resolved, I have received a full refund from ***************

    • Initial Complaint

      Date:03/07/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was traveling to ******* and had to fill out a C5 form for immigration and was given a website to do this. The form is supposed to be free, but I was charged $136 for a free form. I want a full refund.

    • Initial Complaint

      Date:02/15/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They were the first website to pop up when I searched for tickets to see the **************. I never got a confirmation email after booking so when I looked it up on my credit card account to see if the transaction went through, I saw I was charged by this company in *****, and realized it was an obvious scam. They were charging 3 times the amount for tickets that werent even real.

    • Initial Complaint

      Date:02/06/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      2/3/2025 they posed as a legitimate site for filling out a C5 entry form for *******. filled out the form and they charged $68 per person . Supposed to get an email with confirmation and receipt. received nothing. Tried email, phone, left messages. no response no answer. they are a fraud and a scam. Need to be shutdown and thrown in jail .

    • Initial Complaint

      Date:01/25/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was going to ******* and I went to this website ************************** to complete the C5. I completed the form and paid a ****** fee to not receive any interest after that. Once I did some research and found out that the actual form is free and this business represented by *************** was scamming people out of money for a free application. I have not received anything and I want my money back.

    • Initial Complaint

      Date:01/19/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Our airline online platform advised us we need to get a **** when leaving Mexico. I searched ******* and the first website was this companies- that linked directly to the form to complete- not the about or main page. No amount was disclosed until after I paid. Then I found out they were charging 5x the amount from the ******************* The REAL visitax website says that they arent allowed to charge more than the ***** CDN charge. Theyve charged $196 CDN for a form I completed on my own. I sent them notification to cancel within 5 minutes of submitting as per their policies on their website. They ignored all my messages and emails, and sent me the form. It doesnt scan properly. They wont respond to messages, emails, anything.According to the real Visitax, no other commercial site is authorized to collect the tax on their behalf.

    • Initial Complaint

      Date:12/22/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The website appears to be sponsored by ****** but leads you to a fraudulent site. We applied for a Bali tax which does not exist as confirmed by the real *************** upon arrival. Paid $272 which is a fraud and scam. This company needs to be shut down immediately, as it is fraudulent and stealing from foreign governments. It presents itself as representing the ***************************

    • Initial Complaint

      Date:12/13/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On December 8th, prior to a recent international vacation, my wife and I found out from our airline that we needed to fill out a customs declaration form prior checking into our flight to the ****************** (DR).A quick ****** search of the necessary form brought up the website of this company with the necessary form which we filled out and were subsequently charged $136.00 for the completion of the form with the promise that the necessary paperwork would be sent to us within 24 hours.After approximately 12 hours with no progress I found a link on the airline website directly to the ************* with the same form available for free completion. Upon completion on the ************* site, the appropriate forms were immediately provided to me free of charge.A search of ****** reviews found multiple similar incidents of fraud involving this company for similar transactions in different countries.

      Business Response

      Date: 01/07/2025

      A refund has now been issued and the customer will receive it within 10 business days. 

      Customer Answer

      Date: 01/08/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ******* *****

    • Initial Complaint

      Date:11/28/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company is fraudulently presenting itself as official website for destinations and it is not. It is charging for free services by pretending to be the official site and stating the fee is mandatory.

    • Initial Complaint

      Date:10/28/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is a fraudulent site. They are at the top of the search for e ticket. I was unsuspecting as this is the first thing that pops when attempting to get a digital immigration card. ************************* That is the site they use to scam people. The official site is ********************************** Image is from the fraudulent site. Nowhere in the process was I informed that this is not a part of the government agency nor that this is a free service through the correct site. I paid $124 and did not receive any service from this company.

    Globovista LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.