We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vitamins and Supplements

North American Nutra

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

This profile includes reviews for North American Nutra's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

North American Nutra has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 8 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Frank S

      Date: 06/01/2025

      I paid over $119 for 3 jars of Ceremin . They cashed my check in March but never sent this product to me, I've written to them three times, but never received a response, I'm beginning to believe there is something fraudulent about this company. I hope no one else has this problem

    • Marjorie B

      Date: 05/15/2024

      Marjorie B

      Date: 05/15/2024

      I ordered 12 jars of Ceremin from North American Nutra on April 20. I still do not have the product. I called today and was told that it was out of stock and they probably would not have any until into June. They took my money from my credit card on April 22, 2024. $325.95. I tried to find out why I wasn't told about the shortage when i ordered it but couldn't get an answer. **************** was very rude I suspect something is ***** and I'm afraid they are trying to get away with not shipping the product. I have been a customer for many years so I am perplexed as to their attitude and don't know what else to do. The product has improved my memory emensly. Can you help me?

      North American Nutra

      Date: 05/19/2024

      Good Morning,



      North American Nutra would like to apologize for the delay experienced in receiving your Ceremin order and the subsequent interaction with our customer service representative.



      ******************** is currently in stock in shipping after a brief backorder was experienced and we are connecting with the customer service team to ensure they are aware of the shipping timeframes.



      This order was credited in full on May 15, 2024 as detailed below.



      05/15/2024 04:51pm - Refunded - $325.95 Trans-ID: **********



      If there is anything further we can do to resolve this complaint please let us know, we are here to help.

    • Leila A

      Date: 04/13/2024

      Leila A

      Date: 04/13/2024

      I ordered Supper Foods on 2/21/24 and today is 4/13/24. I have called customer service several times. They say it is back ordered. I ask to cancel the order and refund my money. They tell me they can't do that. I am sitting here with no product, with no firm date of delivery, and I have lost $199. I want my money back!!!!

      North American Nutra

      Date: 04/14/2024

      North American Nutra would like to sincerely apologize for the delay experienced in receiving your Botanic Superfoods order. The time frame of the shipment should have been properly communicated upon ordering and we have requested the sales call to ensure the agent followed our outlined procedures.
      It appears there was a partial credit issued on your order on 3/18/2024, we have gone ahead and credited the remainder of the sales price.
      If there is anything further needed to resolve this issue please let us know.

    • Brooke M.

      Date: 03/22/2024

      Brooke M.

      Date: 03/22/2024

      If I could give ZERO stars I would. This company is a scam and they just take your money. They let you order a product thats not even in stock ($200 worth), charge your card, never give you any sort of confirmation of an order and customer service is a joke. *** reached out multiple times for a refund and no one responds to me. I have tried calling & get told there are no agents available & then it hangs up. All I want is a refund and to never deal with this company again. BEWARE OF THEM.

      North American Nutra

      Date: 04/14/2024

      North American Nutra would like to sincerely apologize for the delay experienced in receiving your Botanic Superfoods order. The timeframe of the shipment should have been properly communicated upon ordering and we have requested the sales call to ensure the agent followed our outlined procedures.

      It appears a full credit was issued on 3/25/2024 detailed below:

      03/25/2024 01:****- Refunded - $199.75 Trans-ID: **********

      If there is anything further needed to resolve this issue please let us know.

    • pat h

      Date: 01/25/2024

      I order 6 bottles of selenexgsh on 12/26/23 they charged me $119.70 and never sent pills saying out of stock. I asked for cancel and refun nothing happened. I call and they cannot cancel I sent email and they do not respond. I have sent 4 email and at least 5 calls to no available

    • Lourdes S

      Date: 09/20/2023

      I ordered Botanic Superfoods 2Bottles from this Company last Aug. 1, ********************************************************************************************* so. However , I finally asked to cancel that order and be refunded , but always they reasoned out that their warehouse is supposedly be the one to cancel it and then I will be refunded. That was Sept 4 but now after several calls then and now Sept 20th , no REFUND was done. Do not order from this Company to avoid ******* your money. It is not BBB Accredited!

    • Lorna S

      Date: 09/11/2023

      I returned the pills I bought. This company acknowledges that the pills were received in May. I have called customer service 5 times and have still not received my refund check of $199.75. I would Never recommend anyone to have anything to do with this company. **************

    • Leonardo M

      Date: 09/08/2023

      I pay for the product never got it try to cont the company ne ero aswer I lost the money Dont buy from this company!!!!!!!!

    North American Nutra is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.