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Business Profile

Personal Injury Lawyers

Morgan & Morgan

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Personal Injury Lawyers.

Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see

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Morgan & Morgan has 93 locations, listed below.

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    Customer Review Ratings

    1.94/5 stars

    Average of 460 Customer Reviews

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    Review Details

    • Review fromEugene M

      Date: 11/03/2023

      1 star

      Eugene M

      Date: 11/03/2023

      This company doesn't respond to return calls or emails.
      I've called Customer service twice, but still no satisfaction.

      Morgan & Morgan

      Date: 11/14/2023

      Hello Eugene, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone. Thank you -Ashley [email protected] (888)670-2630
    • Review fromCrystal D

      Date: 11/01/2023

      5 stars
      Best in the business! They really take care of you and your family.
    • Review fromJoy M

      Date: 10/30/2023

      5 stars
      My present staff members at Morgan and Morgan have been so helpful in completing my case. They worked diligently, professionally, and efficiently to ensure I got the best care and satisfying results during this difficult time.
    • Review fromDerek C

      Date: 10/27/2023

      1 star

      Derek C

      Date: 10/27/2023

      Awful intake department that can't speak clear English. I submitted a matter under the class action heading weeks ago, got 3 calls over a month at bizarre times and voicemails from heavily accented call center workers. I answered today and was asked about my case by a man I could barely understand, then was cutoff very quickly and told I'd be transferred to a specialist I.E. not an attorney. This woman couldn't pronounce "Berkeley" among many others and when I tried giving her details she unilaterally decided that their firm couldn't help. Despite having included all relevant information on my intake form. I'm a barred attorney and have worked in legal intake. This person didn't seem to understand what a class action was or that was what I was pursuing. You'd be better off a random call center and describing your legal issue to them. I've worked at a certified Legal Referral and Information Service and I can tell no attorney even looked at my intake sheet and these uneducated and untrained call center drones are a joke. Why contact me MULTIPLE times to do a an intake on a Friday after 5pm if you haven't even read the form? The incompetence is startling and this firm should be avoided like the plague.

      Morgan & Morgan

      Date: 11/06/2023

      Hello Derek, thank you for taking your time to write this review. It’s unfortunate to hear that you were not satisfied with your consultation. There are many factors that go in to determining whether we can take on a case. We do not turn down cases lightly, and please know that while our firm was unable to assist you, this does not mean your claim lacks merit. If you feel you didn’t receive sufficient attention to your claim, please reach out to us and we will do our best to further assist you. Melissa - [email protected] / 888-670-2630.
    • Review fromJoseph A

      Date: 10/27/2023

      5 stars
      Reading some of these negative review for Morgan and Morgan was very surprising for me. I know every case is different.
      My experience with this firm is nothing more than exceptional. My Counselor JB and his Team was Professional, Attentive, Knowledgeable, and Dedicated to my case. They communicated and guided me to follow the do's and don'ts through the entire process and I heed to what they say. When I have questions and concerns, they satisfactory respond with sound advise.
      Morgan and Morgan with my Counselor and his Team certainly met and exceeds my expectations for my case. I am truly grateful for my Counselor winning my case. Thank you!
    • Review fromCathy S

      Date: 10/25/2023

      1 star
      Morgan & Morgan are a horrible, dishonest company! I contacted them for help with my SSI Disability! They did a phone interview. The questions asked were about my assets, my bank account balance, if anyone was helping me with money, if I had any type of other funds such as CD’s, life insurance, inheritance, etc. When they reviewed my answers and decided I had nothing, they couldn’t take my case! They DO NOT help “ordinary” people like their ads say! It’s all about what they can get! Their commercials are false! They lie! All they focus on is how much money they can get from you or money from your case! Stay away from this firm!!! Sad…
    • Review fromRicky S

      Date: 10/24/2023

      5 stars
      Excellent! 100% Satisfied Morgan & Morgan is Looking Out for My Health & I Highly Recommend Morgan & Morgan as a Honorable Army Veteran & Senior Citizen!
    • Review fromMarie C

      Date: 10/19/2023

      5 stars
      Thanks for doing a good job an I will be letting other people about yall Thanks
    • Review fromPaula C

      Date: 10/19/2023

      1 star

      Paula C

      Date: 10/19/2023

      Terrible my lawyer never calls me back texts me back she treats me like I'm the one that did something wrong overall I would never hire this firm again I have been in tears for days,

      Morgan & Morgan

      Date: 10/27/2023

      Hello Paula, we are so sorry to hear this as we hold our client’s experience to the highest regard. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you have not received a satisfactory experience with our firm. If you could kindly email us the details of your matter at [email protected], it would be my pleasure to personally review the case and do everything in my power to provide a resolution that meets your needs. We would appreciate and value the opportunity to help address any concerns you're experiencing regarding your case. -Melissa [email protected] / 888-488-0018.
    • Review fromYohanna R

      Date: 10/18/2023

      1 star

      Yohanna R

      Date: 10/18/2023

      I never recommended ever again people there are lie and falsely stated Anais Nunez
      She the one in my case almost 5 moth my case closed and the have my check she said 90 day and still witting and now she not answer the call even the email. I will never refer anyone to this firm!

      Morgan & Morgan

      Date: 10/27/2023

      Hello Yohanna, we are so sorry to hear this as we hold our client’s experience to the highest regard. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you did not receive a satisfactory conclusion with our firm. I am going to make sure your team reaches out to you. If you want to share more about what issues you’re facing, please feel free to email or call us to discuss further. We would appreciate and value the opportunity to help address any concerns you're experiencing regarding your case. -Melissa [email protected] / 888-488-0018.

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