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Business Profile

Personal Injury Lawyers

Morgan & Morgan

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Personal Injury Lawyers.

Reviews

This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see

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Morgan & Morgan has 93 locations, listed below.

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    Customer Review Ratings

    1.93

    Average of 460 Customer Reviews

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    Review Details

    • James T

      Date: 06/27/2023

      James T

      Date: 06/27/2023

      Morgan & Morgan is not for the people. 10 years ago I hired Morgan &Morgan to represent me,and it was the worst experience, no contact for months and months, until I call them, and after waiting for a response I have to talk to different Paralegals, after all was said and done "After 10 years" later, case was won, Morgan &Morgan got their money I haven't received anything. It was like I didn't matter to them. For the people, is just a BS slogan. I would not refer Morgan & Morgan to no 1 ever.

      Morgan & Morgan

      Date: 07/05/2023

      This is Tariq with the Client Experience Team and I am truly sorry to hear about this; no client should feel like this as we strive for excellent customer service. Rest assured, I have located your file and will address with the supervisor. I'll make sure we get a call out to you to get your questions answered. Should you need further assistance, please contact the Client Experience Team at [email protected] or 888-488-0018.

    • Schronda C

      Date: 06/27/2023

      Schronda C

      Date: 06/27/2023

      I would never recommend Morgan & Morgan even to my worst enemy. Lack of communication and lack of understanding. They sont me to a chiropractor. Chiropractor sont me for mri. I was deemed totally disabled. Lost my job, lost my place to live???? Now I am currently homeless sleeping in my vehicle. My calls and messages go unanswered. All of this is extremely frustrating and disappointing.
      NO STARS!!!!

      Morgan & Morgan

      Date: 07/03/2023

      Hello Schronda, we are deeply sorry to hear that your experience with us was not up to our usual high standards. We understand that our clients place their trust in us, and it's disheartening to hear that we fell short in your case. Although we cannot discuss the specifics of your case in this open forum, we would love the opportunity to speak with you directly and make things right. Please don't hesitate to email or call us to discuss your concerns further. -Ashley [email protected] (888)488-0018

    • MARK h

      Date: 06/25/2023

      Had ssdi claim with them and my case manager did not work for them anymore and I was not notified my time ran out and I had no claim anymore, no communication.

    • Christina R

      Date: 06/21/2023

      They have been my attorney for almost 3yrs. It's always impossible to get them to respond to call or answer any! They received part of the settlement took their portion but put the rest in an escrow account wich is gathering interest that they will keep. So they get extra$$ on top of the percentage they already took. This entire experience has not been all that great .

    • James C

      Date: 06/19/2023

      James C

      Date: 06/19/2023

      After my accident, I didn't know who to turn to. MORGAN and MORGAN was the right choice for me and my family. If your in an accident, dot even think about it choose wisely the first time. M&M

      Morgan & Morgan

      Date: 07/14/2023

      Thank you for your 5-star review, James! It means a lot and we are thrilled! We aim to provide top-notch customer service and communication and are always there for our clients when they need us. We genuinely care about our clients and are so glad it shows. We are honored to have been there to assist. We hope you have a wonderful day.

    • Renee E

      Date: 06/16/2023

      Renee E

      Date: 06/16/2023

      They hung me out to dry. Horrible. Do not recommend. They are NOT for the people. At least they weren't for me. So very dissatisfied and disappointed with everything about my case.

      Morgan & Morgan

      Date: 06/27/2023

      Hello Renee, we are truly sorry to hear about your unfavorable experience with our firm. While we cannot discuss the specifics of your case in this open forum, we are sorry to see we didn’t meet your expectations. If you want to share more about what issues you’re facing, please feel free to email me at [email protected]

    • Jennifer H

      Date: 06/16/2023

      Jennifer H

      Date: 06/16/2023

      I called Morgan and Morgan back in July 23, 2022. However now that the case has settled, and all checks have been in since March 2023 ,I can’t seem to have someone contact me about getting my funds. I’ve made several attempts to reach out, phone calls and emails .All I seem to get is the runaround from the customer care experience. No one seems to have a clue as to how to contact the attorney that was signed to me ,which I’ve never spoken with. I wish this review that I am writing was different…

      Morgan & Morgan

      Date: 06/27/2023

      Hello Jennifer, we are sorry to hear this as our client’s experience is held to the highest standard. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you didn't receive a stellar experience. If you want to share more about what issues you’re facing, please feel free to email or call us to discuss further. -Tariq [email protected] / 888-670-2630.

    • Zhanna A

      Date: 06/14/2023

      Zhanna A

      Date: 06/14/2023

      Awful customer experience. No communication at all. They promise but they do not deliver. Awful very disappointed waisted few weeks of my time after car accident I should read reviews before being engaged. Never ever again I will have deal with Morgan and Morgan I am going to pull my case out asap and go to another attorney. I will tell everyone I know how Awful they are. Bunch of losers.

      Morgan & Morgan

      Date: 06/27/2023

      Hello Zhanna, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone. Thank you -Ashley [email protected] (888)488-0018

    • Ashley R

      Date: 06/13/2023

      I would like to personally thank Stephanie Johnson for representing me in my auto-accident case. I really don’t think I could have gotten through these past 8 months without her expertise, kindness, and compassion towards helping others. She always kept me informed about the advancements in my case, and I never received one bill personally, as she made sure to handle all of my financial obligations to make this a very easy process. I ended up moving out of state after my accident, and Stephanie was quick to help me find doctors that would help me up here, which was so great. I am so pleased that I chose to have my legal situation handled by Morgan and Morgan, as Stephanie is an excellent contribution to the company, and I am so pleased with the outcome of my case.

      I will definitely refer any family member or friend in need to Morgan and Morgan in the future.

      Regards,
      AKR

    • Jeff W

      Date: 06/08/2023

      Jeff W

      Date: 06/08/2023

      It's not what I think it's what I know to be facts. I got ahold of Morgan and Morgan. On a Monday. At the end of my ph. Call I was feeling like everything was going to be fine. Only need to receive one call from ss office in The next day or two . An that was the last thing I had to do.. then all I needed to do was let them take care of the rest.. but I have never received that call or text. All I have gotten is no less than two calls a day just to be asked who I was. Then they say I see you have called before. An I say yes I had called it was yesterday an then I get transferred to another person who doesn't have a clue that I have done an signed everything I had to already. I have been getting the same calls just different people more than twice a day for a week now.. it seems that nobody has a way to put a notation in a computer that I have finished with these things. Or they don't have any way to know what is going on from place to place. Or this is a way to get rid of people that they have decided they don't want to take the Case after they did take me as a client.. if I get so frustrated I don't want them to do anything for me and get some other firm.. then they can still say on tv that they take anyone's case. They are for the little guy. .. an just to be clear. On tv john Morgan says that he got a message from someone who says you probably won't take my case I'm a nobody.. he says. I called that mad right back immediately to let him know he was a somebody. Well I can not find any way to talk with anyone that can help me. It's just the call center I can get on the phone. It doesn't matter what number or text I just get the same thing an I don't know if I should call another firm an get them involved .,. So to make a long story end. A week ago I thought I could relax and not stress. An now I have wasted time. And now have to start over. It's made me stress Even more .. an cause me to have another stroke. Now things are harder for me. Thanks Morgan and Morgan

      Morgan & Morgan

      Date: 06/16/2023

      This is Tariq with the Client Experience Team and I am truly sorry to hear about this; no client should feel like this as we strive for excellent customer service. Rest assured, I have located your file and will address with the supervisor. I'll make sure we get a call out to you to get your questions answered. Should you need further assistance, please contact the Client Experience Team at [email protected] or 888-488-0018.

    Morgan & Morgan is NOT a BBB Accredited Business.

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