Reviews
This profile includes reviews for IPSY's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,029 Customer Reviews
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Review fromLeeAnn S
Date: 04/03/2025
5 starsLeeAnn S
Date: 04/03/2025
I absolutely love Ipsy/boxycharm Ive been receiving my subscription box for a long time now I love everything that I absolutely receive in it. I receive the five full size products plus I also get the beauty boost, which is very exciting like this month. Im receiving tatcha which Im absolutely crazy about that Skincare and I hope to receive more in the future also other brands like ***** Beauty *********, and much more thank you Ipsy/boxycharm
IPSY
Date: 04/04/2025
Hi ******,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward with brands you love, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromDarcy N
Date: 04/03/2025
3 starsDarcy N
Date: 04/03/2025
The brands they have for Ipsy glam bag and boxy charm was okay some good items and some bad itemsI wish you can pick items when ever you first subscribe, but I didnt do that on the 1st - 3rd so they picked my items :/IPSY
Date: 04/08/2025
Hi *****,
Thank you for reaching out through BBB.
We are so sorry to hear about your recent experience with us. Your feedback and member happiness is important to us, and we want to make things right. We'll be reaching out to you directly via email within the next ***** hours.
We look forward to assisting you!
Yours truly,
Team IPSYReview fromVay C
Date: 04/03/2025
4 starsVay C
Date: 04/03/2025
IPSY is my guilty pleasure. I love the variety of items that they offer. I wish they had more hair care products catered to women of colour .IPSY
Date: 04/07/2025
Hi Vay,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
If you are still in need of help, please reach out to our IPSY ************* team via our help site and someone will be with you shortly: ************************************************
Yours truly,
Team IPSYReview fromJacque R
Date: 04/03/2025
1 starJacque R
Date: 04/03/2025
I have been a member for 3 to 4 years and a couple of months ago. They said there was a problem with my account and I told him I had changed my bank card last month. They close down all my accounts and said that its suspicious or fraud so I lost all my points and I lost out on everything else. I have no clue what this company is talking about. Its the same name same address, etc. because I would love to talk to somebody there and get to the bottom of this.IPSY
Date: 04/08/2025
Hi ******,
Thank you for reaching out through BBB!
We are so sorry to hear about your recent experience with us. Your feedback and member happiness is important to us, and we want to make things right. We'll be reaching out to you directly via email within the next ***** hours.
We look forward to assisting you!
Yours truly,
Team IPSYReview fromRhonda A
Date: 04/03/2025
5 starsRhonda A
Date: 04/03/2025
Ohhh, Ive been riding the Ipsy wave for *years* so long, Ive honestly lost count! There was a little detour somewhere in there (shoutout to Boxycharm for stealing my heart for a bit), but the moment Boxy joined the Ipsy fam? Yep, I was *right back in* and Ive been loving every second since.Whenever someone asks me, *Whats the one beauty subscription youd recommend?* without hesitation, I say Ipsy. Okay okay it *was* Boxycharm for a few years (dont come for me), but post-merger? Its been Ipsy all the way. ????Are they perfect? ***, but name one brand that is. What they *do* give is serious bang for your ***** I mean, customizable glam bags *and* Boxycharm boxes? Yes please. The level of personalization is unmatched.And lets talk customer service angels. Every single time Ive needed help (maybe 3, maaaybe 4 times max in all these years), the **** have been kind, quick, and went above and beyond to fix things. That kind of consistency? Rare. ??Even with beauty prices climbing sky-high everywhere else, Ipsys kept their tiers super reasonable. And dont even get me started on the Shop and Add-Ons... I LIVE for those deals! Trendy brands, amazing products, all without draining my wallet? Count me in.From skincare to haircare, fragrances to tools, Ipsy keeps me stocked and smiling. I genuinely love being part of the Ipsy fam and I cant wait to see what goodies theyve got in store this year.Forever glowing and grateful.????IPSY
Date: 04/07/2025
Hi ******,
Thank you so much for your positive feedback! We are grateful to hear about your experience with us over the years.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
If you are still in need of help, please reach out to our IPSY ************* team via our help site and someone will be with you shortly: ************************************************
Keep glowing,
Team IPSYReview fromDORIS H
Date: 04/03/2025
5 starsDORIS H
Date: 04/03/2025
Great variety of quality products received. So glad I joined this club.IPSY
Date: 04/07/2025
Hi *****,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromValarie Z
Date: 04/03/2025
5 starsValarie Z
Date: 04/03/2025
Thank you for all the wonderful things. Love IPSY. I can count on youIPSY
Date: 04/07/2025
Hi *******,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromMelissa L
Date: 04/03/2025
5 starsMelissa L
Date: 04/03/2025
I love Ipsy and I subscribe to the Boxycharm, beauty boost, and Icon box. I always get good things and if anything is broke or my box don't show up Ipsy customer support is always very helpful in fixing the problems!IPSY
Date: 04/07/2025
Hi *******,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromChrista B
Date: 04/03/2025
5 starsChrista B
Date: 04/03/2025
Any issue is easily resolved in a timely matter, which usually isn't any, but when there us an issue, it's resolved. I love the choice option for my products and the fact that I'm saving money. Thank you, Ipsy, I love you, Ipsy.IPSY
Date: 04/07/2025
Hi *******,
Thank you so much for your positive feedback! We are grateful to hear about your experience. <3
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSYReview fromMaria D
Date: 04/03/2025
5 starsMaria D
Date: 04/03/2025
I have the the Iconbox, Boxycharm, and Glambag. I love it! I get great products and a huge discount. Love love the add-ons.IPSY
Date: 04/07/2025
Hi *****,
Thank you so much for your positive feedback! We are grateful to hear about your experience.
We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
Yours truly,
Team IPSY
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