Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Water Purification Equipment

South Florida Water Services, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Purification Equipment.

Reviews

This profile includes reviews for South Florida Water Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

South Florida Water Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromConnie W

      Date: 01/11/2023

      1 star
      I responded to flyer to have my water tested from South Florida Water Services around 12/2019. We originally had a operating water softer in our garage. But an old Cullegan water system under our sink. Immediately the sales person tested our water and stated it was hard and contaminated. He saw our water filtration system and said he could replace it. Looking back at my receipts the under sink filter was replaced reverse osmosis system whole house carbon tower (no salt system) whole house ultraviolet. This cost $3,995.00 9/19/19 by Larry S.. After they left my husband showed me the system and I ask where was our water softener he said they took it. We were lead to believe it was whole house conditioned. Next year they come back to put in new under sink filters part of your warranty. Tested water said it was extremely hard. Salesman told us we needed a water softener. We told him they took our working water softener last year. He said it must not had been working. So he sold us a whole house conditioner for $3,495.00. And installed a water softener. I noticed one night salt and water spraying all over my garage door. Called the office numerous times to have it serviced, no one returned mycall. Finally on 7/26/21 I got ahold of Sandy from the office she was not sure why no one returned my call. I told her my garage was filled with salt spray and my garage door was rusting. On 8/16/22 I had my garage door cable replaced due to breakage from corrosion. Ordered parts that added to $1094. Told Josh the owner he was rude called a plumber and plumber said we hadn't added enough salt to softener. Turns out Josh who we never meet came to our house admitted it water softener was not installed properly. But took no responsibility for it. Then 10/19/21 cost me $2,000 paid by credit card for addition reverse osmosis system and whole house conditioner. the came out to do warranty service cost me $820.48. OMG! Do you see where I am coming from. Can you afford this? I can't!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.