Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

American Air, Plumbing, and Electrical

Reviews

This profile includes reviews for American Air, Plumbing, and Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

American Air, Plumbing, and Electrical has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.63/5 stars

    Average of 125 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAdam P

      Date: 07/24/2024

      5 stars
      Have been a customer with ********************** Air and Heat here in ****** ******* for 2 years now, they really have their stuff together! From the salesman to the receptionists/customer service reps, to the install team to the field technicians, everyone is always courteous professional and polite! My field technician today was a guy named ****, and he is a perfect example of how a good polite employee should be. Thanks American Air and Heat we really appreciate you! -**************** *******.
    • Review fromDan G

      Date: 07/07/2024

      5 stars
      The tech was thorough in explaining the issue and friendly
    • Review fromKeith D

      Date: 06/01/2024

      1 star
      Ambassador of their Company named ***, came out to give a 2nd opinion of a condenser coil leak made earlier in the day May 30, 2024. A small leak was discovered and Del Air added 4 lbs freon. I called America Heat and Air after. The system was working great. ***, from America Heat and Air comes in after a quick "inspection" and tells my wife, my 88 year old mother, my 8 month pregnant daughter and my 3 year old granddaughter the system is broken, there is no freon and gave us a quote for $14,500 for new system. He also told my wife he had to speak to me because she "wouldn't be able to understand" the quote. I work away from the home and my wife is more than qualified to make a decision. BOTTOM LINE. The system worked great when he came and WAS NOT WORKING, when he left.I called a AC qualified family friend a hour later. He came to the house and showed my wife the system was unplugged and there was plenty of freon. We were lied to by ***,My wife and the women of my family were disrespected, left with a shut off unit and told it would cost $14,500 to cool them off. This company claims to follow THE GOLDEN RULE. Instead they sabotaged a functioning system, then attempted to rip us off?
    • Review fromJanet R

      Date: 05/22/2024

      5 stars
      **** was amazing with all the information he gave me and also a video I watched that was no more than 10 minutes that helped me to see and understand the importance of having additional products to help my A/C and my home to have better air quality and help with my health issues as well! I am understanding that its not just putting in a A/C system but the different products help all around and I would definitely recommend him and American Air & Heat. I am extremely grateful and at ease!
    • Review fromKeith W

      Date: 05/15/2024

      5 stars
      **** was great. Florida weather is so hot, even in May he spent hours to test everything and diagnose properly. He explained everything positive and negative, gave me solutions for short term vs. long term. He went out and did more work after I was consulted. Highly recommended. Great representative, appreciated company work ethic.
    • Review fromMichael C

      Date: 05/14/2024

      5 stars
      We have a contract with American Air and Heat so when there was a problem they responded right away. As it turned out the duct work needed repair and we were leaving for a week long trip. *******************, the Install Manager, worked with me and set up the repairs immediately upon our return. ************************** and his associate completed the duct work in several hours and did a great job! Special thanks to ******************** and his associate for a job well done!
    • Review fromBilly B

      Date: 04/16/2024

      5 stars
      They are the absolute best very passionate about what they do
    • Review fromRichard M

      Date: 03/07/2024

      5 stars
      This place has been loyal and honorable for over a decade with me and my family. Very helpful business
    • Review fromBryan D

      Date: 02/24/2024

      5 stars
      Technician was very professional and knowledgeable about my system. Courteous, on time, thorough.
    • Review fromCarolyn B

      Date: 02/23/2024

      5 stars
      I recommend American Air and Heat for your heating and AC needs! Special shoutout to my technicians *************************** and ******, who were incredibly helpful and efficient! Their customer service is top-notch, and they are both really nice people!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.